Bewinch N5Pro Franz JST-R602

Baby/milk families: pH7.6 mineral alkaline water, zero BPA, one-touch 45°C formula water, 1.3L removable Tritan tank for safe direct drinking.

Quality drinking families: RA+ mineral activation with strontium-zinc alkaline media, taste close to natural mineral water.

Renters/movers: Non-plumbed, plug-and-play, 5L rear tank moves with you.

Modern households: Dusk-grey body, 7-inch LCD touchscreen, 50-1000mL infinite volume, 6 custom profiles.

Daily drinking / tea: 7 temperature presets from ambient to 98°C, thick-film rare-earth instant heating, one-touch tea or formula water.

Living room / bedroom / study: Non-plumbed placement anywhere, Helix-UV automatic circulation sterilization, safe even when left idle.

Children & teens: Strontium supports bone development; zinc supports growth and immunity.

Office workers: Alkaline water tastes sweet, low-sodium, comfortable for daily drinking.

Seniors: pH7.6 weak alkalinity matches physiological needs, balanced minerals.

Tea/coffee lovers: Alkaline water extracts more tea polyphenols and coffee aroma.

Baby families: Zero BPA, Tritan food-grade, 45°C formula temperature, fresh-brewed.

N5Pro uses imported high-quality RO membrane with bio-inspired molecular selectivity, effectively blocking bacteria, heavy metals and agricultural residues. Heavy metal removal rate ≥99.9%.

Compared to traditional RO, APQ2.0 offers higher filtration efficiency with zero scale inhibitor — pure physical filtration for cleaner, safer water.

The third-stage is a post-carbon mineralization filter using RA+ ore activation technology, ensuring beneficial trace elements are released in stable proportions to simulate natural spring water. Produces pH7.6 smooth alkaline water rich in strontium, zinc, calcium, magnesium, sodium, potassium and metasilicic acid — low sodium, light taste.

High thermal efficiency, long lifespan, seconds to temperature, fresh-heat on demand. Maximum 98°C across 7 temperature presets from ambient to 98°C.

UV lamp embedded at the bottom of the removable clean water tank automatically cycles on for periodic sterilization at 99.99% rate. Prevents bacteria growth during long idle periods.

1.3L hidden removable tank made of food-grade Tritan (same as baby products), zero BPA. Removable design for easy cleaning; UV lamp at the bottom continuously protects water safety.

7-inch LCD full touchscreen showing water quality, filter life and tank level at a glance. Supports 7 temperatures (ambient to 98°C), 50-1000mL infinite volume slider, 6 custom profiles, and built-in menu (mode settings, filter tutorial, drain, etc.).

ECO mode dims screen after 1 minute idle; smart screen lock enters standby and requires swipe to unlock; full screen-off mode completely darkens display. User-selectable as needed.

Smart Spin ID sensor chip eliminates manual reset. After swapping a filter, the machine auto-detects the chip and restores the filter life indicator to 100%.

N5Pro is non-plumbed only — no water line connection needed:

1. Place on a stable, flat, dry surface away from direct sunlight, heat sources and oil fumes;

2. Leave ventilation space around the machine;

3. Remove the 5L rear raw tank, fill with tap water to max line, reseat firmly;

4. Plug into 220V (10A three-prong outlet) and turn on the power switch.

Never remove the tank while the machine is purifying. Never pour hot water into the tank (will deform it).

Remove the machine and all accessories from packaging. Take off the raw tank lid, raw tank, top cover and clean tank. Air out in a cool ventilated place for 12-24 hours. New machines and filters may have a slight factory odor that dissipates with airing.

Fill the raw tank with tap water to max line and reseat. Plug in and turn on the power switch. The water-drop icon appears on screen. Wait about 10 minutes until the pump stops and the clean water indicator shows two bars.

Place a container (>3.5L) under the spout. Tap "Help" on the main screen, select "Drain" on the sub-page, long-press the dispense ring for 5 seconds until "Draining" appears and the green light is on. Release. The machine drains continuously and stops automatically when the clean tank is empty.

When prompted to replace raw water, empty the remaining water and refill to max line each time.

Refill the raw tank and wait for purification. Place a heat-resistant container (>3.5L). Tap "Temp" and select 45°C. Press the dispense ring (red light on) to dispense 45°C water until the clean tank empties and stops automatically.

Refill the raw tank and wait for purification. Place a heat-resistant container (>3.5L). Tap "Temp" and select 98°C. Press the dispense ring (red light on) to dispense hot water until the clean tank empties.

Be careful of high-temperature burns.

On first hot water use, the machine auto-calibrates based on ambient and inlet temperature: after refilling, dispense 98°C for 1-2 minutes, then 85°C for 1-2 minutes, continuing through 45°C. This lets the machine adapt to room temperature. More flushing = better taste.

At high altitude, run the boiling point check first to avoid steam or hot water splattering.

All Bewinch countertop purifiers undergo 100% performance and safety water testing before shipping. After testing, QC cleans the water path and installs new filters; a small amount of water may remain in the pump and valves. This is normal — just flush per the guide and use with confidence.

This "cloudiness" is not impurities — it is tiny bubbles formed when the booster pump compresses air in the water. RO filtration requires high pressure to push water through the membrane. It is a normal physical phenomenon, safe to drink. After several flushes, as internal air decreases, it will fade and disappear at rest.

1. Ensure raw tank has water and clean tank is full (indicator >1 bar);

2. Ambient water: press the dispense ring directly — blue light on, water flows; press again to stop;

3. Hot water: tap "Temp" on the main screen to select desired temperature (7 levels), press dispense ring — red light on for hot water, press again to stop;

4. Fixed volume: tap "Volume" to select amount (50/100/150/200/300/500mL/continuous), press dispense ring — auto stops at set volume.

Ambient: Daily drinking, hydration

45°C: Ideal formula temperature, nutrients preserved

55°C: Honey water, warm drinks

65°C: Throat soothing, melting honey

75°C: Flower tea, green tea

85°C: Coffee, oolong tea

98°C: Black tea, dark tea, boiling, self-cleaning

① When running, tap "Custom" at the bottom of the screen, drag the temp and volume sliders to your preferred settings;

② Pressing the dispense ring without pressing "OK" dispenses once at current settings; pressing "OK" saves a profile for one-tap recall;

③ Tap "+" to add a new profile; tap the edit icon in the top right to delete any profile.

Profiles may need re-setup after power loss. N5Pro supports overwriting and deleting custom data.

Tap "Screen Off" at the bottom left. A 5-second countdown starts; choose "Wait" or "Off Now." When the screen is fully dark, tap anywhere to wake it.

Tap Help → Smart Features → Screen Lock → On. After 1 minute idle, the screen enters standby; all dispensing is locked until you swipe in the indicated direction. Prevents children and pets from accidental burns.

Tap Help → Smart Features → ECO Mode → On. After 1 minute idle, the screen automatically dims to reduce power consumption (on by default).

Tap Help → Smart Features → 999 Alarm to turn on/off the raw water TDS 999 alert. When on, the machine beeps if raw water TDS exceeds 999 during purification.

Drain: Help → Smart Features → Drain, long-press dispense ring 5 seconds until beep and green light. Press ring again to cancel; auto-stops when empty.

Self-clean: Help → Product Info → Self-Clean. Place a container (>300mL) under spout, tap Start. After countdown, it auto-dispenses 150mL of 98°C hot water for high-temp sterilization.

N5Pro is plug-and-play. The 5L rear tank moves freely — place it in the living room, kitchen, study or bedroom. When using, remove the raw tank, fill with tap water to max line, and reseat firmly.

Place on a stable, flat, dry surface away from direct sunlight and oil fumes. If unused for over 72 hours, drain all internal water, refill with fresh raw water, wait for purification, drain again, and repeat 3 times.

Never remove the tank during purification — it can cause air lock and stop purification. Never pour hot water into the tank (will deform it).

1. Ensure the machine is not purifying; power off. Remove the raw tank lid and tank; slide the top cover toward the tank and lift it off;

2. Hold the filter handle, rotate the indicator from "Lock" to "Unlock," and lift out the old filter;

3. Insert the new filter aligned with "Unlock" into the slot, hold the handle and rotate from "Unlock" to "Lock";

4. Power on and wait for self-check. The machine auto-detects the new chip and restores the life indicator to 100% — no manual reset needed.

After replacing, drain 3 times to fully soak the new filter. If the sensor light doesn't change after 60 seconds, remove and reinsert. Never swap filters during purification (air lock). Non-original filters cannot reset and will stop the machine.

Recommended every 1-2 months. First run the drain program to empty the clean tank. Unplug, remove raw tank, slide out the top cover, lift out the clean tank by its handle. Lay flat and unclip the lid. Wipe the interior with a soft cloth rinsed in boiled water. Reassemble, refill raw water, purify, drain, and repeat 2-3 times.

The 5L rear tank is quick-release — clean every 1-2 weeks. If limescale appears, add food-grade descaler (or 5-10g citric acid dissolved in 65°C water), soak 30-60 minutes, wipe with a soft cloth, then rinse thoroughly.

Remove the drip tray as shown and empty accumulated water regularly. Wipe the body with a soft dry cloth. Avoid corrosive cleaners or abrasive cloths. Keep away from direct sunlight.

N5Pro uses a buoy-sensor layered waste structure with 65% purified yield (Grade 1 efficiency). The remaining water in the raw tank is not "wastewater" in the harmful sense — it flushes impurities off the filter surface to extend filter life. When the "replace raw water" icon lights (near MIN line), empty and refill with fresh tap water.

Waste water is not drinkable but can be reused for watering plants, mopping, or flushing toilets.

If local water is hard, descale every 3-6 months: dissolve food-grade citric acid in 98°C water, pour into the raw tank, run a flush cycle for about 30 minutes, drain, then refill with tap water and drain 2-3 times.

Use food-grade citric acid only. Never use strong acids or other chemicals.

If unused for over 72 hours, drain all internal water, refill with fresh raw water, wait for purification, drain again, and repeat 3 times before normal use.

N5Pro uses Bewinch APQ2.0 nano-bionic barrier with reverse osmosis membrane. The RO pore size is 0.1 nanometers, effectively blocking: heavy metals (≥99.9% lead, cadmium, chromium, arsenic), bacteria, viruses, microplastics, and most dissolved salts. The activated carbon stages adsorb residual chlorine, odor and organic compounds.

Note: RO cannot guarantee removal of all fluoride and chloramine. Local water supplies vary; check with your municipal water report. PFAS removal depends on membrane condition and contact time. Third-party lab test reports are available on request.

Yes. N5Pro uses thick-film rare-earth instant heating (2200W), reaching set temperature within seconds. A 200mL cup at 98°C takes about 30-60 seconds. The 5L raw tank + 1.3L clean tank supports continuous dispensing; when the clean tank runs low, the machine auto-purifies and refills.

The post mineralization filter releases trace minerals (calcium, magnesium, strontium, zinc) that raise the output to approximately pH 7.6 weak alkaline. Actual pH varies with local tap water TDS and temperature. It is weak alkaline, not strongly alkaline. We do not claim health benefits; it is simply better-tasting mineral water.

The water-contact parts (clean tank, spout, tanks) are food-grade Tritan / ABS, BPA-free. N5Pro has a dedicated 45°C one-touch preset for baby formula. Always follow the formula manufacturer's ratio. Purified water through RO is safe for mixing infant formula.

No. N5Pro uses Spin ID sensor chips. Once a new original filter is installed, the machine auto-detects and restores life to 100% — no manual reset needed. Non-original filters without the chip will not reset and may trigger an alarm.

On the main screen: ambient temperature (blue), hot water temperature (red). Tank level shows 1-3 bars. Filter life shows percentage bars; flashing red = due for replacement. The water-drop icon = purifying. The lock icon = screen lock engaged. The gear/help icon opens settings.

Tap "Custom" at the bottom of the main screen. Drag temp/volume sliders, press the dispense ring to trial once, then press "OK" to save. To add, tap "+". To delete, tap the edit icon (top right) and remove unwanted profiles. N5Pro supports up to 6 profiles.

Tap "Help" (gear) on the main screen. ECO mode dims the screen after 1 minute idle. Screen Lock locks dispensing until you swipe. Screen Off fully darkens the display; tap anywhere to wake. All are toggled on/off in the Help → Smart Features menu.

Common codes: E01 low ambient temp sensor; E02/E03/E04 outlet temp sensor; E05 water level sensor; E06 drain timeout; E07/E11 heating fault; E08 purification fault / periodic drain; E09 level sensor unplugged; H01 water level too high; H02/H2 idle over 72h; F2 raw TDS >999; 999 probe scaled. See the full error code table in Troubleshooting. If codes persist after restart, contact support.

Drain: Help → Smart Features → Drain, long-press dispense ring 5 seconds until green light. Place a >3.5L container. It auto-stops when empty. Self-clean: Help → Product Info → Self-Clean, place a >300mL container, tap Start; it dispenses 150mL of 98°C water to sanitize the spout.

Instant heating boils water on demand. At 98°C the flow passes through the heating tube and instantly reaches near-boiling temperature, producing steam. This makes the flow appear thinner and slightly intermittent compared to ambient water. It is normal. At high altitude where boiling point is lower, this is more pronounced; try 85°C instead.

Small residual water in the tubing means fixed volumes have a normal tolerance. Hot water varies slightly more because flow rate changes with temperature. Use a calibrated measuring cup; this is within normal manufacturing tolerance.

7 temperature presets: ambient, 45, 55, 65, 75, 85, 98°C. Volume: 50/100/150/200/300/500mL presets plus continuous, with a 50-1000mL infinite slider. Up to 6 custom profiles.

Stage 1 (pre-carbon): 12-18 months. Stage 2 (RO membrane): 2-3 years. Stage 3 (mineralization): 12-18 months. The screen shows real-time filter life percentage; when it flashes red, replace. Actual life depends on water quality and usage. The Spin ID chip tracks usage automatically.

No. N5Pro uses Spin ID sensor chips; third-party filters without the chip cannot be recognized and the machine will not reset. Non-original filters may also compromise water quality and seal fit, and will void the warranty. Always purchase Bewinch original filters from authorized stores.

Filter life is calculated from three factors: power-on time, raw water TDS, and cumulative water volume. Poor source water, heavy usage, or hot water demand all accelerate consumption. The progress bar is a recommendation; replace earlier if water taste or flow drops.

Cost varies by region and store promotions. Rough annual estimate: Stage 1 + Stage 3 replaced annually, Stage 2 replaced every 2-3 years. Check the official store for current filter prices. We recommend buying filters at the same time as the machine for bundle pricing.

Raw tank: every 1-2 weeks. Removable clean tank: every 1-2 months. Body and drip tray: wipe regularly. If limescale appears in the raw tank, descale with citric acid. After 72 hours idle, drain and refill 3 times before use.

N5Pro has Grade 1 efficiency with ~65% purified yield. The "waste" water does not drain externally — it returns to the 5L raw tank to flush the RO membrane surface. When the "replace raw water" icon lights, empty the tank and refill. It is not sewage; it can be reused for plants or mopping.

If local water is hard, descale every 3-6 months. Dissolve food-grade citric acid in 98°C water, pour into the raw tank, run a flush cycle for ~30 minutes, drain, then rinse with fresh tap water 2-3 times. Use only food-grade citric acid; never use strong acids.

First run the drain program to empty it. Unplug, remove the top cover, lift out the clean tank by its handle. Lay flat and unclip the lid. Wipe interior with a soft cloth rinsed in boiled water. Reassemble, refill, purify, drain, repeat 2-3 times.

Yes — N5Pro is fully non-plumbed. Just fill the 5L rear tank with tap water, plug in, and go. No plumbing, no drilling, no installation appointment needed. It moves easily between kitchen, living room and bedroom.

220V~ / 50Hz, 2200W rated, needs a 10A three-prong grounded outlet. Dimensions: 260W × 390D × 400H mm. Place on a stable, flat, dry surface with ventilation space. Avoid direct sunlight and heat sources.

Yes. Because it is non-plumbed, it is ideal for rentals and offices. Just fill the tank and plug in. When you move, empty the tanks and pack it in the original box.

30-day no-reason return; 2-year (730-day) replacement-only warranty; 3-year nationwide warranty including free on-site repair for non-human-caused defects in the first 2 years. 1,300+ service centers nationwide.

For general questions, order issues or filter purchases, contact the store where you purchased (JD / Tmall / WeChat official account "bewinch-biyunquan" / "Xiaolai Daojia" mini-program). For on-site repair appointments, call the national service hotline 400-8288-086.

1. Contact the store where you purchased or call the hotline; 2. Query service centers via the WeChat official account or mini-program; 3. Provide name, address, phone, product model (JST-R602) and a clear description of the fault; 4. A specialist will call to confirm the appointment time.

Filters are consumables and are covered by a 12-month warranty against manufacturing defects (not against normal wear). If a filter is defective out of the box, contact the store for replacement. Non-original filters void the warranty.

400-8288-086

For on-site repair appointments and service center bookings.

For order questions, filter purchases, or general inquiries, contact the store where you purchased: Bewinch official flagship store on JD / Tmall, WeChat official account "bewinch-biyunquan", or "Xiaolai Daojia" mini-program.

Please buy Bewinch products and original filters through official channels. Repairs or modifications by non-Lexy-authorized parties will void the warranty.

1. Contact the store where you purchased, or call the hotline to book;

2. Query service centers via the WeChat official account or mini-program;

3. When reporting a fault, provide your name, address, phone, product model (JST-R602) and a clear description of the issue;

4. A specialist will call to confirm the appointment time.