Bewinch Q5Pro Muyu R320D

Sideboard / narrow-counter homes: The 26-cm horizontal body solves tight counters and appliance cabinets, easily building a home water bar.

Baby / multi-generation families: RO2.0S dispenses baby-grade mineral water; 7 temp + 6 volume cover formula at 45°C and brewing at 98°C; dual smart custom suits each member.

Nighttime drinkers: G-radar sensing night light 2.0 lights when you set down a cup or approach — no fumbling, no glare at night.

3-5 person families: The 5L side-draw tank covers the family for half a day; the 1L removable jug lifts off for soup and porridge.

Sideboard / low cabinet: The slim horizontal body tucks into cabinetry; the side-draw tank slides like a drawer without moving the unit.

Bedroom / nightstand: Night light 2.0 + one-tap screen-off; warm drinks within reach at night with no screen glow disturbing sleep.

Office / study: Color touchscreen makes coffee, tea, and fixed-volume direct drinking one tap.

If your counter is narrow and you want a space-saving horizontal body + color touchscreen + dual smart custom + night light 2.0, the Q5Pro is the upgraded Q-series choice. For a more basic budget, choose the Q5 Hefeng; for modular ice/cola expansion, choose the Q7 Xiaojimu.

Bewinch's new horizontal design is just 26 cm deep, solving awkward sideboard and entryway corners. No need to pre-plan installation; plug in for 3-second instant heating. The side 5L tank is within arm's reach — change water without moving the unit.

The RO2.0S system filters heavy metals and impurities at 0.0001µm, then mineral media release natural minerals for a balanced mineral feel — the crisp sweetness of natural spring water, ideal for daily drinking or tea. Testing: Zhejiang Fuli Testing (FW210222-14V1-C); Nanjing Products Quality Inspection Institute (NZJ(2024)FR01-01507Z).

An upgraded UV structure achieves 99.9% bacteria kill, solving bacterial growth in traditional removable jugs. The 1L size suits cooking, soup, and stewing. The whole unit uses baby-grade food-grade high-transparency material. Kill rate based on total coliform removal. Testing: SGS (SHES231202326772); food-grade STQ (SZ2024010654-1C).

The upgraded dual system learns your preferences — two personalized temp/volume sets. Morning coffee or afternoon rock tea, one tap dispenses it without manual adjustment.

One tap starts full-unit cleaning: 98°C high-temp path sterilization and filter flushing keep water pure. Per WHO drinking-water disinfection guidance, water above 80°C for 1 minute kills most enteric pathogens (E. coli, Salmonella). Run once after 3+ days idle.

No manual reset needed — the unit senses and resets filter life during replacement. Indicators 1/2/3 correspond to the three filters; each bar is remaining life; a blinking empty bar with beeps means replace.

UV sterilization: SGS, SHES231202326772, 99.9% kill.

Food-grade: STQ, SZ2024010654-1C.

Sterilization: China Household Electric Appliance Research Institute, EWCis-23-1989.

Water efficiency: Certified Grade 2.

Health license: (Su) Wei Shui Zi (2025) No. 3205-0026.

Baby families: 45°C golden formula temp one-tap, fixed volume no overflow; food-grade jug; smooth mineral water safe for babies.

Multi-generation: 7 temp levels cover all — 45°C formula, 55°C honey, 85°C tea, 98°C boiling; 6 fixed volumes; dual custom suits each member.

Rental / small apartment: 26-cm ultra-slim depth tucks into sideboards, studies, nightstands; non-plumbed, plug and use, moves with you.

Kitchen: The 1L jug lifts to the kitchen for rice, soup, washing fruit — good water makes better food.

Pets: Pets have sensitive stomachs; clean drinking water matters.

DIY drinks: Baby formula, dad's tea, your coffee, lemon-passionfruit drinks for daily vitamin C.

1. On a well-ventilated, level, stable counter/cabinet; avoid direct sun and heat sources.

2. Horizontal body ~26 cm deep, ~338 mm wide, ~360 mm high — fits narrow sideboards, entryway low counters, nightstands.

3. Leave side room to slide out the raw tank; near a 3-pin socket (220V~ 50Hz).

4. Above 1,500 m altitude, do not dispense 98°C hot water to avoid scalding. When starting screen-off mode, keep the front IR sensor area unobstructed.

Use municipal tap water (inlet 5-35°C). Never add hot, iced, or unclean water.

1. Confirm jug, side-draw raw tank seated, and all three filters tightened.

2. Fill raw tank with tap water and replace.

3. Confirm voltage matches the rating plate, power on, then follow the new-unit flush below.

1. Read the manual carefully and keep it for reference.

2. Use municipal tap water (inlet 5-35°C).

3. Place on a stable, dry counter; avoid direct sun and heavy oil smoke.

4. After 72+ hours idle, first drain all internal water, refill the raw tank, wait until the jug refills, then drain — repeat 3 times.

5. After 12+ hours idle, before reuse dispense 5s of 98°C hot water and discard, then use normally.

1. Wait until the purified-volume icon is off/not blinking before dispensing.

2. Tap the temp area to choose (45/55/65/75/85/98°C).

3. Tap the volume area to choose (100/150/200/300/500/700 mL).

4. Press "Dispense/Stop"; auto-stops at the set volume.

5. Press again to stop manually. Ambient water shows a blue light; hot water shows red. With child lock on, short-press child-lock to unlock first.

① Tap temp/volume areas to choose;② long-press "Custom I" 5s; on the beep, release — set I saved; repeat for set II;③ press the custom key, the screen shows the temp/volume, then press "Dispense" to dispense. To change, repeat ①② — old data is overwritten.

On: long-press "Child Lock" 5s; on the beep, LOC shows at raw TDS. Off: repeat; on the beep, normal standby returns. With child lock on, short-press child-lock to unlock before dispensing — preventing kids from scalding.

With the jug lamp off, press "Sterilize/Clean" to start manual UV; the jug lamp lights and auto-runs 10 min. UV kill data comes from lab conditions; real use varies with temperature, season, and placement — clean the purified tank regularly.

① Place a heat-resistant container under the outlet, long-press "Sterilize/Clean" 5s;② the unit cleans 30s (red light on) and auto-drains 100mL of boiling water, then stops. Run once after 3+ days idle.

Long-press "45/55°C" 5s; on the beep, the screen goes off. Press any key to restore. When starting screen-off mode, keep the front IR sensor area unobstructed.

TDS (Total Dissolved Solids) is the total dissolved inorganic salts and heavy metals — a lower TDS generally means purer water. Raw TDS: the tank water before the RO membrane. Purified TDS: after the membrane; because the output is mineralized, TDS is slightly higher — normal. When raw TDS exceeds 999, it shows 999, the buzzer sounds, and the raw-low light comes on.

Using No.1 as example:

1. Twist from "Lock" to "Unlock" and pull out the old filter; within 30s the screen shows L1 (L2 for No.2, L3 for No.3) and beeps.

2. Insert the new filter, twist from "Unlock" to "Lock"; L1 clears and the empty bar fills — done.

① If the indicator doesn't change after 30s, pull out and reinsert a few times until auto-reset;② after replacing, drain the jug three times as in the new-unit flush;③ each chip resets only once — wait for the life prompt and match the filter carefully;④ non-original filters may lack material safety and filtration/seal performance, risking abnormal water, safety hazards, and shorter unit life.

The 5L side tank is quick-release; clean every 1-2 weeks. Rinse the inside, soft cloth; avoid hard brushes. If scaled, soak with food-grade descaler before cleaning, then rinse well.

The 1L removable jug is baby-grade food material; clean every 1-2 months. Rinse with water, soft cloth inside. The built-in UV lamp auto-cycles. Unplug before cleaning; after cleaning, refit, power on, produce-full, then drain — repeat 3 times.

Empty the drip tray promptly. Wipe the body with a soft dry cloth; avoid corrosive cleaners or hard cloths. Keep the surroundings clean and clean the storage tank every two months. Avoid direct sun.

The leftover raw-tank water is not truly "waste" — it flushes impurities off the filters and helps maintain filter life. When prompted to change raw water, discard it and refill. It is undrinkable but fine for cleaning or watering — no waste.

Body: soft dry/damp cloth; no corrosive cleaners, steel wool; never immerse or spray.

Raw tank (5L side): slide out every 1-2 weeks, rinse, soft cloth; deep-clean at least every 2 months.

Jug (1L): open/clean every 1-2 months; built-in UV auto-inhibits and stops when removed.

Full self-clean: after 3+ days idle, long-press "Sterilize/Clean" 5s; flushes 30s and drains 100mL of 98°C hot.

The raw tank or heating path may scale over time — descale every 3-6 months:

1. Add warm water and dissolve food-grade citric descaler.

2. Run produce/dispense to circulate through the path and heating tube.

3. Soak 15-30 min, then drain the concentrate.

4. Refill with clean water, produce/drain 3+ times before use.

Use food-grade citric acid — no strong acids. After 72+ hours idle, first drain internal water, refill, produce-full, drain, repeat 3 times.

Normal. Early production fills the filter path, so the jug holds little water. The raw water may turn hazy as air escapes the filters — a normal physical effect that clears after a few minutes. Keep producing.

On a new unit or after a filter change, the raw-tank water turns hazy as air escapes the filters — a normal physical effect that clears after a few minutes. Use normally.

White foam is normal — fine bubbles that disappear on standing; safe to drink. Two causes:① Pressure: purification pushes water through the membrane under pressure, dissolving air; on dispensing the pressure drops and air comes out as fine bubbles.② Temperature: hotter water holds more air; as hot water cools, air expands into fine bubbles.

The purified monitor measures the unmineralized water; because the output is mineralized with a balanced amount of minerals, the TDS is slightly higher — normal. Mineralized water carries natural minerals and tastes smooth and sweet — that is exactly the character of Q5Pro mineral water.

A new unit may carry a slight taste from insufficient flushing — complete the full flush. After long use, possible causes: filter expired, purified tank long-unwashed, raw water worsened. Replace the filter, clean the tank, or change all raw water.

① Tap temp/volume areas to choose;② long-press "Custom I" 5s; on the beep, release — set I saved;③ repeat for set II;④ press the custom key, then "Dispense" to dispense. To change, repeat ①② — old data is overwritten.

Long-press "Child Lock" 5s; on the beep, LOC shows at raw TDS = on. Repeat (long-press 5s) to return to standby = off. With child lock on, short-press child-lock to unlock before dispensing.

Long-press "45/55°C" 5s; on the beep, the screen goes off = screen-off mode. Press any key to restore. Note: when starting screen-off mode, keep the front IR sensor area unobstructed.

The Q5Pro has three filters: No.1 compound and No.3 post-carbon every 6-8 months; No.2 RO membrane every 2-3 years. Open the lid, twist from "Lock" to "Unlock" to remove the old filter, insert the new one and twist back to "Lock"; power on and wait for auto recognition/reset, then drain/flush 2-3 times. Actual life depends on frequency, raw TDS, and volume — trust the on-screen prompt.

Unopened filters keep 5 years — store cool and dry. A slightly higher TDS right after replacement is normal: new filter joints have food-grade grease and fresh carbon releases a little at first; thorough flushing restores it.

Use municipal tap water or purified water at 5-35°C. Never add hot, iced, drinks, or dirty water — it can damage filters and the unit. This is a non-plumbed design — waste water stays in the raw tank; just drain it on water change. No external drain hose needed.

The Q5Pro uses RO reverse osmosis; the booster pump runs while producing (a normal sound) and stays quiet when not. The ~15s swirling flush after producing also makes a slight sound to protect filter life — no concern.

The Q5Pro enjoys a 2-year nationwide warranty: in Year 1, a quality issue gets a brand-new replacement (replacement-only); in Year 2, non-human-caused damage is repaired free. For support, contact the store where you purchased. On first use you may book a free on-site setup via the Bewinch mini-program.

Place a heat-resistant container under the outlet, long-press "Sterilize/Clean" 5s. The unit auto-drains ~100mL of 98°C hot water to flush the path, finishing in ~30s. Run once after 3+ days idle.

The Q5Pro first removes heavy metals/bacteria with RO2.0S at 0.0001µm, then natural mineral media release a balanced amount of minerals (calcium, magnesium, potassium) for light-mineral mineral water — smooth and sweet. The purified TDS tests unmineralized water; the slightly higher output TDS from mineralization is normal.

7 temp levels — ambient, 45/55/65/75/85/98°C — cover formula, honey water, tea, and boiling. 6 fixed volumes — 100/150/200/300/500/700 mL — choose temp and volume, then one-tap dispense.

To avoid boiling over-pressure in a closed path, heating is controlled between 90°C and 100°C. The output is already deeply RO-filtered to direct-drink standard, so it is safe to drink directly.

After replacing and twisting in, the chip auto-senses and resets; the indicator stops blinking on the beep and returns to full. If it doesn't reset, pull out and reinsert a few times; each chip resets only once.

The leftover raw-tank water is concentrate used to flush the RO membrane; when prompted to change raw water, discard it all and refill with tap water. Waste water is undrinkable but fine for mopping or watering. Do not pull the tank out during production — it can trap air.

Fill the raw tank, power on, and produce. Place a >3.5L container under the outlet, long-press "Dispense/Stop" 5s to drain; repeat ambient drain 3-5 times, then flush with 45°C and 98°C once or twice each.

Every unit passes a 100% performance water-test before shipping, so a little residue is normal.

Drain the raw tank, refill with tap water, drain internal water then produce-full and drain — repeat 3 times before use.

Scan the mini-program code on the unit to enter the Bewinch mini-program and choose "Install/Repair," or contact the store where you purchased. Within one year, non-human damage qualifies for replacement-only, plus a 2-year nationwide warranty.

Immediately cut power and stop the water supply, find the leak point, and contact official service. Never disassemble the unit yourself.