Bewinch H7 SugeJSC-802L
The Bewinch H7 Suge is the brand's first under-sink water purifier in the H-series. The main unit is hidden under the cabinet, leaving only an AI integrated alloy smart-display faucet on the countertop. It is equipped with the Hyper2.0 high-flow bionic-filtration RO membrane — the first model to feature it — delivering over 65% longer filter life than APQ3.0 and a 10x faster filtration rate. Its three-filter independent structure adds a rear taste-polishing filter, producing pH7.6 mineralized alkaline, low-sodium, light-mineral spring water, certified five-star for taste by the China Household Electric Appliance Research Institute. The servo vacuum heat-pump system fills a cup of hot water in just 3 seconds and boosts 98°C boiling-water output 5x. The full-area self-cleaning and sterilization system safeguards your drinking water 24 hours a day.
Product Overview
Suitable Households & Scenarios
The H7 Suge is Bewinch's first under-sink water purifier, focused on "an under-sink purifier with spring-water taste." The main unit is hidden under the cabinet, leaving only the AI smart-display faucet on the countertop. It is designed for families who care about their kitchen water experience and want high-flow direct drinking and cooking water. It suits the following people and scenarios:
Families with babies: Low-sodium, light-mineral water (sodium ≤20 mg/L, TDS ≤100 mg/L, 0 BPA); one-touch 45°C warm water for formula; safer for direct drinking.
Tea / coffee lovers: pH7.6 mineralized alkaline water with 8 minerals for a fuller tea brew; 85°C / 98°C hot water on demand.
Heavy cooking water use: 1000G high flow, up to 4 L/min at ambient — rice, soup, fruit rinsing, all on tap.
Clean-countertop seekers: Hidden under-sink installation, no countertop footprint, ideal for integrated cabinets and new kitchens.
①Three independent filters: pre-composite + Hyper2.0 RO + rear taste/mineralization filter — one more stage of filtration, one more layer of sweetness; five-star taste certified by the China Household Electric Appliance Research Institute.
②High flow at both hot and cold: servo vacuum heat pump, a cup of hot water in 3 seconds, 98°C boiling output boosted 5x.
③Continuous supply, no refilling: plumbed directly to municipal tap water — no repeated tank filling like countertop units.
④Long warranty: 3-year base warranty + 2-year free extension after registration, up to 5 years of worry-free after-sales.
Brand Background
Bewinch is the premium water purification brand of Lexy Electric Co., Ltd. (A-share listed), leveraging Lexy's award-winning design philosophy, advanced manufacturing, and R&D capabilities.
Bewinch has built a global R&D center with nearly 1,000 engineers and designers, a doctoral workstation, and a CNAS-accredited national laboratory, holding nearly 50 authorized water-purification patents. It operates 2,600+ retail stores and 1,300+ after-sales service centers nationwide.
In 2021, Bewinch was recognized by CCTV as a "Great Nation Brand." As the inventor of countertop water purifiers, it has repeatedly ranked #1 on major e-commerce platforms.
Product Positioning
The H7 Suge (marketing model RL802, factory model JSC-802L) is Bewinch's first under-sink purifier in the H-series and the brand's flagship move from countertop purified water to fresh under-sink water. The main unit is hidden under the cabinet, saving countertop space, paired with an AI integrated alloy smart-display faucet that upgrades water taste and quality beyond traditional under-sink purifiers.
It delivers pH7.6 mineralized alkaline water with balanced minerals — low-sodium and light-mineral — ideal for kitchen cooking, tea/coffee, and direct drinking for mothers and infants. Certified five-star for taste by the China Household Electric Appliance Research Institute.
Bewinch Product Line Overview
Bewinch is Lexy Electric's premium purification brand. Its current lineup covers countertop purified-drinking water, under-sink purification, and more:
| Series | Positioning | Representative Models | Key Features |
|---|---|---|---|
| N Series Smart Purifier | Ideal, smart, quality, healthy | N9Pro Dawn / N9s Glow / N9Max Aurora N7 Hermann / N5 Bard | Hydrogen water tech, smart touch, premium flagship |
| G Series Countertop Purifier | Lifestyle, safe, steady, family | G7s Wanxiang / G7i / G7 Heidelberg G5 / G3Pro | No installation, instant hot, family practical |
| S Series Premium Brewing | Extraction, tea, wellness, luxury | S9 Mingzhi / S5 | Simulated open-flame brewing, tea & wellness |
| H Series Under-Sink Purifier | Hidden install, high flow, under-sink fresh water | H7 Suge | Under-sink hidden, Hyper2.0 high flow, mineralized alkaline |
As the inventor of countertop purifiers, Bewinch has served millions of families worldwide, with 2,600+ offline stores and 1,300+ service centers nationwide.
Eight Core Selling Points
Core Technology Details
Hyper-nano bionic filtration is a high-flow membrane designed by Bewinch specifically for under-sink purifiers; the H7 is the first model to carry the Hyper2.0 filter. Its service life is over 65% longer than APQ3.0 and its filtration rate is 10x faster, with stronger hydrophilicity and greater purification efficiency. Heavy-metal removal ≥99.9%, harmful chloride removal ≥99.9%, and performance holds up over long-term use.
Most under-sink purifiers use a two-filter design (PCB + RO) or a single composite filter. The H7 uses a rare three-filter structure: pre-composite filter + Hyper2.0 RO reverse-osmosis membrane + rear taste filter. The added independent mineralization taste filter uses imported high-iodine-value natural coconut-shell activated carbon (1300 mg/g) and natural ore. It further blocks chlorides (trihalomethanes, dichloroethylene, and other disinfection by-products) that the RO membrane cannot filter, and greatly improves taste — water tastes as sweet and clear as spring water.
Pure water from most under-sink purifiers contains no minerals and is slightly acidic (pH 6.3-7), unsuitable for brewing and long-term drinking. The H7 delivers pH7.6 mineralized alkaline water with 8 beneficial minerals — calcium, magnesium, sodium, potassium, zinc, strontium, selenium, and metasilicic acid — great for wellness and flower/fruit teas for a fuller brew. Mineral ratios follow WHO infant drinking-water guidelines: sodium ≤20 mg/L, TDS ≤100 mg/L, 0 BPA — low sodium and light minerals for healthy baby growth.
Modeled on how natural spring water gains oxygen as it flows through mountain streams, the unit has a built-in aeration structure that increases contact area between water and air, raising dissolved oxygen for fresher, more lively water on tap.
It combines instant heating with a double-layer vacuum insulated tank for faster heating than traditional instant tech — a cup of hot water in just 3 seconds. 45°C warm-water volume rises 7x and 98°C boiling volume rises 5x. Internal 3/8-inch large pipes deliver up to 4 L/min ambient flow, so neither hot nor cold flow is overstated. The insulated tank holds water at a steady 95°C and reheats automatically below 85°C.
A high-sensitivity touch panel usable with wet hands, controlled by a knob — easy for both the elderly and children. It smart-displays water quality, filter life, and temperature/volume, with a 5-color ring showing dispensing status: blue = ambient, red = hot, green = draining, orange = self-cleaning/fault, purple = UV sterilization. Nighttime dispensing is clear at a glance.
With deep self-cleaning AI and a sterilization system, the full water path self-cleans at up to 99.99% sterilization for 24-hour antibacterial protection. UV sterilizes for 10 minutes every hour, ensuring every drop of water is pure.
Scenario Applications
Kitchen cooking: rice, soup, fruit rinsing, boiling — high-flow ambient and hot water on tap; better water, better-tasting food.
Tea & coffee: pH7.6 alkaline water brews a fuller tea; 45°C / 85°C / 98°C three hot levels one-touch.
Mother & baby direct drinking: low-sodium light minerals (sodium ≤20 mg/L); 45°C warm water for easy formula — drink directly without boiling.
Living room / office: the under-sink unit is hidden and space-saving, leaving only the smart faucet on the counter — clean and tidy.
Accessories & Consumables
The H7 Suge uses three independent disposable filters — replace whichever one reaches its end of life. Standard installation accessories are included, with free first on-site installation.
| Accessory / Consumable | Description | Where to Get |
|---|---|---|
| No.1 M20 Pre-Composite Filter | Replace every 18-24 months | Official store / service center |
| No.2 Hyper2.0 RO Filter | Replace every 5-6 years, core purification | Official store / service center |
| No.3 Q20-OH Alkaline Taste Filter | Replace every 18-24 months, rear mineralization | Official store / service center |
| AI Integrated Alloy Smart Faucet | Wet-hand touch, knob, 5-color ring; contact support if damaged | Official support |
| Tee ball valve / PE tube / clips / drain clamp | Standard install parts; longer tubing purchased separately | Official install / self-purchase |
| Pressure valve / booster pump | Buy a booster if inlet pressure <0.15 MPa | Self-purchase |
Buy original filters and accessories from authorized channels. Non-original filters may cause substandard water quality, mismatched fittings, or machine failure, and affect the warranty.
Specifications
Core Parameters
| Model | H7 Suge (marketing RL802 / factory JSC-802L) |
| Category | Under-sink water purifier (hidden install + AI smart faucet) |
| Water Type | pH7.6 mineralized alkaline water (low-sodium light-mineral spring, sodium ≤20 mg/L, TDS ≤100 mg/L) |
| Filtration | 3 filters, 8-stage precision filtration, Hyper2.0 nano-bionic RO membrane |
| RO Flow | 1000G high flow, rated total purified capacity 7000L |
| Water Efficiency | Grade 1 (purified-water ratio 65%) |
| Ambient Flow | Up to ~4 L/min (3/8-inch large pipe design) |
| Heating | Servo vacuum heat-pump (instant + double-layer vacuum tank combined heat) |
| Temperature Levels | 4: ambient, 45°C, 85°C, 98°C |
| Ambient Presets | 3: 0.5L, 1L, 1.5L (continuous flow if no volume selected) |
| Hot Presets | 4: 0.2L, 0.3L, 0.5L, 1L |
| Insulated Tank | Double-layer vacuum tank, 1.8L actual (~1.5L usable), steady 95°C |
| Faucet | AI integrated alloy smart faucet, wet-hand touch, 5-color ring |
| Sterilization | Full-area self-cleaning system, UV sterilization 99.99% |
| Child Lock | Long-press dispense knob 5s to toggle |
| Unit Dimensions | 455mm (L) × 190mm (W) × 425mm (H) |
| Faucet Dimensions | 179mm (W) × 302mm (H), mounting hole 29-31mm |
| Install Clearance | Depth ≥55cm, width ≥25cm, height ≥50cm |
| NW / GW | 18.5kg / 20.4kg |
| Power | Standby 2.7W / purification 150W / tank heating 800W / eco instant 2000W |
| Avg. Consumption | ~13 kWh/month (varies by use; actual applies) |
| Inlet Water | Municipal tap water, 5°C-35°C, inlet pressure 0.15-0.4 MPa |
| Ambient Temp. | 4°C-40°C; water source within 1.2m, 10A 3-prong outlet within 1.5m |
Filter Information
| Stage | Filter Name | Replacement | Function |
|---|---|---|---|
| 1 | M20 Pre-Composite Filter | 18-24 months | Blocks rust, sediment, colloids, suspended matter; adsorbs color/odor, chlorine, pesticide residue |
| 2 | Hyper2.0 Nano-Bionic RO Membrane | 5-6 years | First model to feature it; filters bacteria, heavy metals, scale; life over 65% longer than APQ3.0 |
| 3 | Q20-OH Alkaline Taste Filter | 18-24 months | Imported high-iodine coconut carbon + natural mineral ore; blocks chlorides RO cannot filter, improves taste, releases minerals |
Three independent filters with independent life — replace whichever one expires. Life shows as blue (100%-35%) → orange (35%-5%) → red (under 5%); on red, the faucet "Filter" text flashes and beeps. Actual life depends on local water quality, usage, and power-on time; follow the indicator. The bundle set covers 5-6 years of filter changes.
Energy & Environment
| Water Efficiency | Grade 1, purified ratio ~65%, rated total purified capacity 7000L |
| Standby Power | ~2.7W (display on); 24h standby ~0.065 kWh |
| Purification Power | ~150W (pump); one 10-min cycle ~0.024 kWh |
| Heating Power | Tank heating ~800W; eco instant heating ~2000W |
| Avg. Consumption | ~13 kWh/month in normal use (varies by habits; actual applies) |
| Eco Mode | Long-press unit "ECO" key 5s to toggle; smaller hot volume but lower energy; turn off when large hot flow is needed |
| Waste Water | RO concentrate drains via the drain tube; auto-flush carries away membrane contaminants; reuse for mopping, toilet flushing, plants |
| Eco Materials | Food-grade wetted parts, 0 BPA; UV physical sterilization needs no chemicals |
If you don't need high-flow hot water, enable Eco mode to save energy. Inlet water 5°C-35°C, ambient 4°C-40°C.
First Use
Unboxing & Package Contents
After receiving the H7 Suge, check accessories against the list and inspect for shipping damage.
| Item | Description | Qty |
|---|---|---|
| Main Unit | H7 Suge (RL802 / JSC-802L) under-sink unit (with 3 filters pre-installed) | 1 |
| AI Smart Faucet | Alloy touch faucet (with dispensing light ring) | 1 set |
| Inlet / Drain Tubes | 1.2m 3/8" PE tube ×1, 1.2m 1/4" PE tube ×1 | 1 each |
| Tee Ball Valve | Connects to cold-water inlet | 1 |
| Mounting Hardware | 3/8" clips ×4, 1/4" clips ×9, drain clamp ×1, elbow ×1, pressure valve ×1, L-plugs (several) | 1 set |
| Power Cord | Original power cord | 1 |
| Manual / Warranty Card | User manual, warranty certificate | 1 each |
Unboxing checks: ① inspect the unit and faucet for dents or scratches; ② verify mounting accessories against the list; ③ confirm the three filters are pre-installed; ④ if anything is missing or damaged, contact the store where you purchased promptly. The H7 is an under-sink model — we strongly recommend booking the free first on-site installation.
Booking On-Site Installation
The H7 includes free first on-site installation by a professional team for a cleaner, more reliable result. We recommend official on-site installation.
1. Scan the mini-program QR code on top of the unit, enter the Bewinch mini-program, choose "Installation/Repair," fill in your details and submit;
2. Contact the store where you purchased to book by phone;
3. After booking, a specialist will call to confirm the visit time;
4. A professional installer fits, tests, and guides you through use (any drilling is confirmed on site; first installation includes free on-site drilling).
First installation is free. If you encounter unreasonable charges or poor service during installation, report it to the store support.
Basic Installation Requirements
| Item | Requirement |
|---|---|
| Water Source | Municipal tap water, 5°C-35°C, inlet pressure >0.15 MPa (buy a booster if insufficient) |
| Power | 10A 3-prong grounded outlet within 1.5m |
| Environment | 4°C-40°C; water source within 1.2m; avoid damp, direct sun, cold, and uneven surfaces |
| Clearance | Depth ≥55cm, width ≥25cm, height ≥50cm |
| Faucet Hole | Countertop hole 29-31mm |
| Drain | Secure the drain tube with a clamp to prevent blow-off; buy a sink drain tee separately if needed |
In-box install parts: 1.2m 3/8" PE tube ×1, 1.2m 1/4" PE tube ×1, tee ball valve ×1, 3/8" clips ×4, 1/4" clips ×9, drain clamp ×1, elbow ×1, pressure valve ×1, 3/8" L-plug (white) ×1, 1/4" L-plugs (white) ×2, 1/4" L-plugs (gray) ×2. Optional parts or longer tubing are purchased separately.
Under-Sink Installation Steps
The H7 is an under-sink unit requiring inlet, drain, and power connections plus a faucet on the countertop. Below is the standard flow performed by a professional installer. Self-installation requires some skill; improper installation may cause leaks or failure to purify, and you bear responsibility.
① Reserve a spot under the cabinet: depth ≥55cm, width ≥25cm, height ≥50cm, so the unit sits steadily;
② A municipal cold-water inlet within 1.2m and a grounded 10A 3-prong outlet within 1.5m;
③ A sink/drain nearby to connect the drain tube;
④ A 29-31mm faucet hole on the countertop (first installation includes free on-site drilling).
① Close the home main water valve;
② Fit a tee ball valve on the under-sink cold-water inlet — one side to the original tap, one side to the unit's 3/8" PE inlet tube;
③ Inlet pressure must exceed 0.15 MPa; add a booster if needed;
④ Push the PE tube into the fitting and secure with a clip so it cannot pull out.
① Run the 1/4" drain tube to the under-sink drain/sink outlet;
② Secure the tube with the drain clamp to prevent blow-off under flow;
③ Buy a sink drain tee separately if needed; keep the drain tube unobstructed and un-kinked.
① Power is 220V~50Hz, 10A 3-prong grounded outlet recommended;
② Outlet within 1.5m of the unit; keep the cord away from pinch points and heat sources;
③ Do not plug in during installation — power on only after tubing is connected and leak-checked.
① Pass the AI smart faucet through the 29-31mm countertop hole and secure it with a nut underneath;
② Connect the purified-water tube and signal wire between faucet and unit;
③ Confirm the faucet is firm and the water tubes connect to the right ports;
④ Slowly open the tee ball valve and main valve, then check all joints for leaks.
After installation, run water and leak-check first — power on only when no leaks are found. If a leak appears, immediately close the tee valve and cut power.
New-Unit Flushing Guide
After installation, follow these flushing steps to activate filters and clean the water path.
After installation, open the tee ball valve and point the faucet toward the sink.
Plug in; the unit auto-flushes for about 10 minutes and the faucet shows the "Flushing" icon. No dispensing is allowed during flushing.
On power-on, the tank heating is on by default; the tank fills in about 5 minutes. Touch the screen, select 98°C, press the knob — the dispensing light turns red — and drain hot water 3-4 times (each drain ends when the faucet stops).
If a leak appears, close the valve and cut power immediately. During hot flushing, keep hands and face away from the faucet's steam vent and spout to avoid burns.
Video tutorials:
Daily Use
Faucet Operation
1. Turn the "Dispense/Temperature" knob, or touch the "45°C" "85°C" "98°C" icons on the faucet screen to set temperature;
2. Touch the "Volume" key to cycle volume: ambient 3 levels (0.5L/1L/1.5L), hot 4 levels (0.2L/0.3L/0.5L/1L); continuous flow if no volume is selected;
3. Press the "Dispense/Temperature" knob to start/stop water.
When the tank volume icon flashes, the insulated tank is low and hot levels are unavailable. Small hot preset flow is normal; in Eco mode the hot flow is even smaller.
Blue: dispensing ambient Red: dispensing hot Green: drain mode
Orange: self-cleaning / first-power drain / fault Purple: UV sterilization active
Two Hot-Water Modes
On by default. Hot water comes from the unit's double-layer vacuum tank (steady 95°C) for a large hot flow, suited to cooking and heavy drinking. When the tank drops below 85°C it reheats automatically; an abrupt boiling sound during this is normal.
Long-press the unit panel "ECO" key for 5 seconds to toggle. In Eco mode, the tank stops filling and recirculating; hot water is instant-heated — smaller volume but lower energy use. Enable Eco when you don't need large hot flow.
Before enabling Eco, long-press the self-clean key to drain and flush the tank, so the next hot-water temperature is not affected.
Smart Features
Long-press the "Dispense/Temperature" knob for 5 seconds; after a beep, the child lock toggles on/off. When the lock icon is on, other dispensing keys are disabled to prevent accidental scalding by children. It is off by default at first power-on and after a power cycle.
Auto-flush: 30s flush after power-on; 15s flush after 30 min cumulative purification; 30s flush after 24h standby. Flushing carries away membrane contaminants and extends filter life; the unit suddenly running or vibrating during flush is normal.
Manual self-clean: If unused for over 3 days, long-press the unit self-clean key for 5s to run a full water-path self-clean (filters + tank), ending in about 10 minutes. Point the faucet at the sink during flushing — hot water comes out, never touch the flow.
Long-press the faucet "Volume" key for 5 seconds; after a beep it enters tank-drain mode with a green ring. Press the knob to drain; it auto-resumes when empty. Before long idle or disassembly, drain residual water to avoid odors. Hot water is present during draining — take care.
When the inlet valve is closed or inlet pressure is too low, the faucet shows a "tap" icon, meaning the supply is low and the unit cannot run normally. Restore the water source or adjust pressure before use.
Benefits of the Three-Filter Structure
① Independent life, independent replacement: each filter works alone; replacing one doesn't affect the others, avoiding the "one-size-fits-all" issue of composite filters (either too late or too early).
② Taste optimization, sweeter water: the independent mineralization taste filter greatly improves drinking taste — better tea, coffee, and rice.
③ Graded treatment, finer filtration: the No.3 filter further blocks chlorides the No.2 RO membrane cannot, lightening the load on the main membrane and handling harder water.
Temperature Levels & Use Cases
The H7 supports 4 temperature levels and multiple volume presets via the AI smart faucet:
| Temperature | Typical Use |
|---|---|
| Ambient | Direct drinking, soup/rice, fruit rinsing, heavy cooking; up to ~4 L/min |
| 45°C | Formula, warm direct drinking; gentle on the palate, safe for babies |
| 85°C | Coffee, black tea, oolong |
| 98°C | Boiling direct drinking, noodles, tea, high-temp cooking |
Hot presets: 0.2L/0.3L/0.5L/1L (small preset flow is normal); ambient presets: 0.5L/1L/1.5L, continuous if no volume selected. For large hot flow, turn off Eco mode (tank heating mode).
Filters & Care
Filter Structure & Life
The H7 uses three independent disposable filters — no technician needed; replace them yourself. Filter life decays blue → orange → red.
| Stage | Replacement | Function |
|---|---|---|
| 1: M20 Pre-Composite | 18-24 months | Blocks rust, sediment, colloids, suspended matter; adsorbs chlorine, color/odor, pesticide residue |
| 2: Hyper2.0 RO | 5-6 years | Nano-bionic filtration; bacteria, heavy metals, scale; life over 65% longer than APQ3.0 |
| 3: Q20-OH Alkaline Taste | 18-24 months | Imported coconut carbon + natural mineral ore; blocks chlorides, improves taste, releases minerals |
Life indicator: 100%-35% blue, 35%-5% orange, under 5% red. On red, the faucet "Filter" text flashes and beeps (10s after each operation). Actual life depends on water quality, usage, and power-on time; replace within 15 days of expiry to avoid a clogged filter overloading the booster pump.
Filter Replacement & Reset
- When any filter reaches end of life, its front-panel light turns red and the faucet "Filter" text flashes;
- You must first close the inlet tee ball valve and open the faucet to run the unit for 1 minute, relieving pressure at the filter ports;
- Pull the filter ring; after the filter pops out, pull it straight out, then remove the decorative cover per the arrow on top;
- Keep the cover ring closed, screw it onto the new filter, align it with the hole and push in — a "click" means it is seated;
- Long-press the "Filter Reset" key for 5s; the unit light comes on and the No.1 light flashes into reset mode; press reset once to select the target filter;
- With the target filter selected, long-press reset for 5s; after a beep the light stops flashing and turns blue — reset done;
- Open the inlet valve, long-press the unit self-clean key to drain and flush; after ~2min30s return to normal use.
Do not force out a filter while the unit is running. When removing/fitting a filter cover, always close the ring before turning to the unlock/lock mark.
Video tutorial:
Regular Maintenance
The H7 has a full-area self-cleaning system: UV works for 10 minutes every hour for 24-hour antibacterial protection. If unused for over 3 days, run a self-clean before dispensing.
During a tap-water outage, pipes may collect rust and sediment. To avoid clogging the unit's pipes and electrics, cut power during the outage. When water is restored, first open a normal tap to drain muddy water, then power on and use the unit.
Keep the under-sink installation dry and ventilated; avoid damp, direct sun, cold, and uneven surfaces. Wipe the exterior with a soft dry cloth; do not disassemble the unit yourself. If you find leaking from the bottom or external pipes, cut power, close the valve, and call the service hotline promptly.
Cleaning & Descaling
①Faucet: wipe the smart faucet and light ring with a soft damp cloth; keep the touch panel dry and clean;
②Unit: wipe the under-sink unit with a dry cloth; keep the area dry and ventilated; don't let the unit sit in water for long;
③Pipe joints: periodically check joints for leaks or scale;
④UV self-clean: the built-in system runs UV 10 min every hour, no manual action; after 3+ days idle, self-clean before dispensing.
①Tank drain: long-press the faucet "Volume" key 5s to enter drain mode (green ring), press the knob to empty; drain before long idle or disassembly;
②Periodic self-clean: long-press the unit self-clean key 5s for a ~10-min full water-path clean; point the faucet at the sink and watch for hot water;
③Descaler: if local water is hard and heating slows, contact support to use the official descaler on the heater and tank;
Do not disassemble the unit or use strong acid/alkali descalers. Hot water is present during draining and self-clean — take care.
If unsure about descaling or maintenance, contact the store where you purchased for guidance.
FAQ
Water Quality
The H7 delivers pH7.6 mineralized alkaline water with 8 beneficial minerals — calcium, magnesium, potassium, sodium, zinc, strontium, selenium, and metasilicic acid — low in sodium and light in minerals (sodium ≤20 mg/L, TDS ≤100 mg/L). After Hyper2.0 RO reverse osmosis and 3-filter precision filtration, bacteria and heavy-metal removal is ≥99.9%. No boiling needed — drink ambient directly; also ideal for baby formula and tea.
Pure water from ordinary under-sink purifiers contains no minerals and is slightly acidic (pH 6.3-7). The H7 adds a No.3 Q20-OH alkaline taste filter after the RO membrane, which releases balanced minerals from natural ore — purified first, then mineralized — producing pH7.6 spring-taste alkaline water that brews a fuller tea. This is a design feature, not a fault.
The white foam is tiny bubbles that dissipate when left standing — safe to drink. On one hand, RO purification pressurizes air into the water, which releases as bubbles when pressure drops at the spout. On the other, the H7 has a built-in AVP micro-bubble oxygenation structure that actively raises dissolved oxygen for fresher water, making the bubbles more noticeable.
Operation
Small hot-preset flow is normal. The hot presets (0.2/0.3/0.5/1L) are designed for precise small-volume dispensing. For large hot flow, long-press the unit "ECO" key for 5s to turn off Eco mode and use tank heating mode — hot water then comes from the double-layer vacuum tank with a larger flow. Ambient flow reaches up to 4 L/min.
Blue = ambient dispensing; red = hot dispensing; green = drain mode; orange = self-cleaning / first-power drain / fault alert; purple = UV sterilization active (works 10 minutes every hour).
It auto-flushes 30s after power-on, 15s after 30 min cumulative purification, and 30s after 24h standby; the tank also reheats automatically below 85°C. These routines carry away membrane contaminants and maintain filter life and water temperature. The unit suddenly running or vibrating slightly during flush is normal.
Long-press the faucet "Dispense/Temperature" knob for 5 seconds; after a beep, the child lock toggles. When on, the screen shows the lock icon and other dispensing keys are disabled. It is off by default at first power-on and after a power cycle.
Installation & Filters
The unit is 455mm (L) × 190mm (W) × 425mm (H); install clearance recommended depth ≥55cm, width ≥25cm, height ≥50cm. Countertop faucet hole 29-31mm. Also need a municipal water source within 1.2m and a 10A 3-prong outlet within 1.5m.
The No.1 M20 pre-composite and No.3 Q20-OH alkaline taste filters should be replaced every 18-24 months; the No.2 Hyper2.0 RO filter lasts 5-6 years. The three filters are staggered, so a bundle set covers 5-6 years of changes. Actual life follows the faucet indicator.
After replacing, reset manually: long-press the unit filter-reset key for 5s to enter reset mode (No.1 light flashes), press once to select the target filter, then long-press 5s — after a beep the light turns blue and reset is done. Always close the valve and relieve pressure before removing a filter, and close the cover ring before tightening. If it still won't reset, contact the store where you purchased.
After-Sales & Service
3-year base warranty from purchase; after product registration you get an extra 2-year extension, for up to 5 years total. The warranty starts on successful order payment and does not cover consumables such as filters. For support, contact the store where you purchased.
The H7 includes free first on-site installation; we recommend a professional installer for a neat, reliable result. Self-installation requires some skill; improper installation may damage the unit or prevent purification, and you bear responsibility. You can follow the self-installation video.
Installation & Environment
① Water: municipal tap water, 5-35°C, inlet pressure >0.15 MPa (add a booster if low); ② Power: 10A 3-prong grounded outlet within 1.5m; ③ Environment: 4-40°C, water source within 1.2m; ④ Drain: clamp the drain tube to prevent blow-off; ⑤ Clearance: depth ≥55cm, width ≥25cm, height ≥50cm; ⑥ Countertop faucet hole 29-31mm (first drilling free on site).
① Scan the mini-program QR code on the unit/manual, enter the Bewinch mini-program, choose "Installation/Repair" and submit; ② contact the store where you purchased. First installation is free; non-first installs carry a service fee, and site modifications are extra. Have the machine SN code ready when reporting a repair. For repair and on-site service, call official hotline 400-828-0808.
The under-sink H7 drains waste water directly into the drain pipe; secure the drain tube with a clamp to prevent blow-off under pressure. The waste water is concentrate from membrane flushing — better than tap water but not drinkable.
Operation & Modes
Long-press the unit "ECO" key for 5s to toggle between the two. In Eco mode, hot water is instant-heated with a smaller preset flow; with Eco off it switches to tank heating mode, where hot water comes from the double-layer vacuum tank with a larger flow. Ambient water reaches up to 4 L/min.
Place a heat-resistant container under the spout. When triggered, the unit automatically drains about 100mL of 98°C hot water to flush the pipes, stopping itself after about 30 seconds. If unused for over 3 days, run a self-clean.
The H7's purple light ring means UV sterilization is running. It is a smart cycle — 10 minutes every hour — not a constant-on light, so this is normal by design.
It auto-flushes 30s after power-on, 15s after 30 min cumulative purification, and 30s after 24h standby; the tank reheats automatically below 85°C. These routines maintain the RO membrane and water temperature; the unit running on its own or vibrating slightly is normal.
Filters & After-Sales
After replacing, reset manually: long-press the unit filter-reset key 5s to enter reset mode (No.1 light flashes), press once to select the target filter, then long-press 5s — after a beep the light turns blue and reset is done. Always close the valve and relieve pressure before removing a filter.
The No.2 Hyper2.0 RO filter lasts 5-6 years; the No.1 pre-composite and No.3 alkaline taste filters should be replaced every 18-24 months. The three filters are staggered; follow the faucet indicator.
3-year base warranty from purchase; after product registration you get an extra 2-year extension, up to 5 years total. The warranty does not cover consumables such as filters. For support, contact the store where you purchased.
After a long idle, first open a normal tap to drain muddy water, then power on and use the unit. If you're away on a long trip, close the inlet ball valve and cut power.
Troubleshooting
Faucet screen stays black?
No ambient water from the faucet?
No hot water?
Odd taste in the water?
Loud noise / vibration?
Water leakage?
E1 Inlet NTC fault?
E2 Heater-outlet NTC fault?
E3 Insulated-tank NTC fault?
E4 Dry-boil NTC fault?
E5 Faucet NTC fault?
E6 Booster-pump blockage alarm?
E7 Overflow alarm?
E8 Leak alarm?
No purification after install?
Slow flow / low purified output?
Slow heating / temp won't reach set level?
Steam / splatter when dispensing very hot water?
Self-clean won't start / stops midway?
Filters wear out too fast?
Leak after filter replacement?
Spout keeps dripping?
Knob unresponsive after child lock on?
Cloudy first water after long idle?
Insects found in the cabinet?
Water marks on a new unit's pump/valve?
Low inlet-pressure alarm?
Error Code Quick Reference
| Code | Meaning | Action |
|---|---|---|
| E01 | Inlet temp sensor abnormal (ambient too cold) | Move to a warm spot for 1-2h; clears on its own; if it persists, service the sensor via hotline 400-828-0808 |
| E02 | Outlet temp sensor open (reads 100/120°C) | Restart and observe; if it recurs, sensor may have moisture — contact hotline 400-828-0808 |
| E03 | Outlet temp sensor short (reads 0°C) | Clears after repair; if it stays, contact hotline 400-828-0808 |
| E04 | Outlet temp sensor open (reads 120°C) | Clears after repair; if it stays, contact hotline 400-828-0808 |
| E05 | Water-level sensor abnormal (low level reads empty / high level reads full) | Re-seat the tank, check the float; if it alarms, service the sensor via hotline 400-828-0808 |
| E06 | Drain abnormal (draining over 10 min) | Restart, check the drain outlet for blockage; if it recurs, contact hotline 400-828-0808 |
| E07/E11 | Heating fault (still under half target temp after 20s) | Power off to clear; check inlet temp; if it recurs, service the heating system via hotline 400-828-0808 |
| E08 | Purification abnormal or periodic drain reminder | Power off to clear; run a full drain cycle, check tank level and filters |
| E09 | High/low water-level sensor loose/open | Power off to clear; check tank installation; if it alarms, contact hotline 400-828-0808 |
| H01 | Water level too high | Drain: long-press "Dispense/Stop" 5s to clear |
| H02/H2 | Unused over 72 hours (3 days) | Long-press "Dispense/Stop" 5s to drain; clears at low level; repeat drain 3x before reuse |
| F2 | Inlet TDS above 999 (water too hard) | Use new inlet water; clears automatically once TDS drops below 950 |
| 0403 | Factory default (inlet 04 / pure 03) | Normal; values update after new-unit flushing and purification; if unchanged after refill, check the float |
| 999 | TDS probe scaled or inlet water extremely poor | Replace all inlet water; TDS drops after purification; persistent 999 may be a scaled probe — contact hotline 400-828-0808 |
Practical Self-Help Tips
Slow / no / intermittent purification — suspected trapped air
Off/plastic taste on a new unit or after refill, even after repeated flushing
A few drops drip after removing the cup
White floating particles in dispensed water
Jumpy screen numbers / unresponsive or intermittent touch
Pressing dispense gives no water but the display is normal
Does the pure tank need regular cleaning?
Intermittent flow with steam when dispensing hot water
Insects at the unit bottom or around it
Plastic smell remains after flushing — how to deep-deodorize
White scale / crystals on the raw-tank wall
New filter outer packaging looks swollen / puffed
Loud pumping on the very first use
Black powder in the raw or pure tank on first flushing
Cloudy raw-tank water with green or brown floaters
Leak found at the unit bottom or around it
What is TDS?
Why leftover raw-tank water gets more concentrated / what is waste water
Preset volume is slightly off by a little
A vertical line / mark on the body shell
How is filter life calculated? Must I replace on schedule?
Comparison
Under-Sink Purifier vs Countertop Purifier
Under-sink and countertop purifiers are complementary products. Together they truly cover whole-home water health for a more convenient experience — they are not an either/or choice.
| Feature | H7 Suge (Under-Sink) | Countertop (e.g. G3Pro / N Series) |
|---|---|---|
| Installation | Main unit hidden under the cabinet; only a faucet on the counter | No install; plug and play, portable |
| Footprint | No countertop space; suits integrated kitchens | Uses counter space; suits sideboards, living room, office |
| Flow | 1000G high flow, up to 4 L/min ambient | Tank-fed; smaller flow |
| Water Source | Plumbed to municipal water; no refilling | Requires manual tank filling |
| Hot Water | Servo vacuum heat pump, hot in 3s, high-flow 98°C | Swirl instant heat, multiple temp/volume presets |
| Best For | Kitchen cooking, direct drinking, heavy use | Living room, bedroom, office, rental mobility |
| Water Type | pH7.6 mineralized alkaline, low-sodium light-mineral | Mineral / alkaline / hydrogen (varies by model) |
The under-sink H7 handles high-flow kitchen purification and cooking water; the countertop unit handles on-demand hot drinking in the living room/office — together they cover whole-home drinking.
H7 Suge Key Advantages
| Item | H7 Suge |
|---|---|
| Filtration | Hyper2.0 nano-bionic RO (first model) + 3-filter 8-stage precision |
| Water Quality | pH7.6 mineralized alkaline; five-star taste certified |
| Flow | 1000G, rated purified capacity 7000L, Grade-1 water efficiency |
| Heating | Servo vacuum heat pump, hot in 3s, boiling flow +5x |
| Faucet | AI integrated alloy smart faucet, wet-hand touch, 5-color ring |
| Sterilization | Full-area self-cleaning, UV 99.99% |
| RO Life | 5-6 years, over 65% longer than APQ3.0 |
Support & Downloads
After-Sales Policy
| Service | Details |
|---|---|
| Base Warranty | 3-year nationwide base warranty from purchase |
| Registered Extension | Free extra 2-year extension after product registration; up to 5 years total |
| Warranty Start | From successful order payment; excludes consumables such as filters |
| Free Installation | Free first on-site install with professional setup and guidance |
| Service Network | 1,300+ service centers nationwide |
The extension activates automatically after product registration. See the official video for the registration process.
Contact
400-828-0808
1. Scan the mini-program QR code on the unit, enter the Bewinch mini-program, choose "Installation/Repair," fill in details and submit;
2. Contact the store where you purchased to book by phone;
3. After booking, a specialist calls to confirm the visit time;
4. Professionals handle on-site installation, repair, testing, and usage guidance.
Buy Bewinch products and original filters only through official channels; beware of refurbished/demo units and non-original filters from unofficial channels.
Safety Precautions
- Read the user manual carefully before use and keep it for future reference.
- Children must use the unit under adult guidance to avoid burns.
- Do not disassemble, repair, or modify the unit yourself — it may cause faults, danger, or even fire.
- Connect the power cord only to a supply matching the rating-plate voltage; never use a damaged cord or loose outlet.
- Use municipal tap water only, 5°C-35°C inlet, inlet pressure 0.15-0.4 MPa.
- Do not place candles, lighters, or flammables on the product; do not place water-holding containers on top.
- If you find leaks from the bottom or external pipes, cut power, close the inlet ball valve, and call the service hotline promptly.
- During hot flushing/draining, keep hands and face away from the steam vent and spout to avoid burns.
- During a water outage, cut power; when water returns, drain muddy water first before powering on.
- Do not force out a filter while the unit runs; always close the valve and relieve pressure before changing a filter.
- Use only Bewinch original filters; non-original parts may cause substandard water or machine failure.
- If the power cord is damaged, it must be replaced by the manufacturer or a qualified service person.
Manual & Video Tutorials
Video tutorials:
