Bewinch S9 Mingzhi RT701M
"Tranquility reveals resolve, stillness reaches distance." The Bewinch S9 Mingzhi smart all-in-one tea purifier features the ITB-S4.0 smart tea system, using simulated open-flame energy-concentrating even-heating technology to mimic live-flame active heating. The thick-film heater heats the whole surface evenly, breaking through the 100°C temperature limit. It combines tea extraction, wellness slow-brewing, and healthy drinking in one unit. The flow-through tea-water separation chamber automatically fills, sprays, and steeps from above; its strontium alkaline mineral water brews each tea at its ideal temperature, delivering a professional tea experience for tea and wellness lovers.
Product Overview
Suitable Households & Scenarios
The S9 Mingzhi is the flagship tea-brewing model of Bewinch's Schopenhauer premium tea-master series, designed for users who understand and love tea and who value wellness and ritual in daily life. With its dual water path (purified water + brewing) and the ITB-S4.0 smart tea system, it suits the following people and scenarios:
Serious tea lovers: Dark tea, white tea, black tea, and scented tea can be slow-brewed at different temperatures, each tea at its ideal heat; six brewing temperatures from 65-98°C restore each tea's original character.
Wellness users: Ginseng, cordyceps, lingzhi, dendrobium, and other precious ingredients can be slow-brewed for 10-30 minutes at a true 100°C boil to fully release their nutrients.
Quality families: A 5L raw-water tank + 2L purified tank meets the daily drinking and tea needs of a family of 5-7; non-plumbed, plug-and-play.
High-end business spaces: Living rooms, tea rooms, studies, reception rooms, and premium clubs, combining practical use with display quality.
① A purifier that brews tea: Most purifiers only "boil water" — the S9 "brews tea," using simulated open-flame even-heating to break through the 100°C limit.
② Good water makes good tea: Its strontium alkaline water (pH7.6) raises tea-polyphenol extraction by about 30%; alkaline slow-brewing raises ginsenoside and cordyceps-polysaccharide release by about 44%.
③ Hassle-free, non-plumbed: Built-in tank, ready when powered on, no under-sink plumbing; place it anywhere in a living room or tea room.
④ Long warranty: The S-series enjoys a 4-year nationwide warranty (incl. 2-year replacement-only), worry-free ownership.
Brand Background
Bewinch is the premium water purification brand of Lexy Electric Co., Ltd. (SSE-listed), applying Lexy's award-winning design philosophy and advanced manufacturing and R&D capabilities.
Bewinch has built a global R&D center with nearly 1,000 engineers and designers, a doctoral workstation, and a CNAS-accredited national laboratory, holding nearly 50 authorized water-purification patents. It operates 2,600+ retail stores and 1,300+ after-sales service centers nationwide.
In 2021, Bewinch was recognized by CCTV as a "Great Nation Brand." As the inventor of countertop purifiers, it has repeatedly ranked #1 on major e-commerce platforms.
Product Positioning
The S9 Mingzhi is the smart all-in-one tea purifier of Bewinch's Schopenhauer premium tea-master series (S-series); its marketing name is S9 Mingzhi and factory model is RT701M. "Hidden in the city, tranquil in resolve" — through intelligent engineering it simplifies the elaborate ritual of hand-brewing tea, embodying the golden mean within tea: steeping, brewing, and extraction, finely crafted to achieve the most sincere and mellow tea flavor.
The S9 Mingzhi has a dual water path (purified water + brewing) and carries the ITB-S4.0 smart tea system, adapting to each tea and brewing it the right way — whether highly fermented dark tea or precious herbal drinks like ginseng, cordyceps, and lingzhi. It integrates tea extraction, wellness slow-brewing, and healthy drinking.
What is Simulated Open-Flame Even-Heat Brewing?
Traditional tea brewing is complex and elaborate, but rushing it easily loses the tea's true flavor. The S9 Mingzhi uses simulated open-flame energy-concentrating even-heating technology to mimic live-flame active heating, breaking through the 100°C limit. The thick-film heater heats the whole surface evenly, with high thermal efficiency; the tea and water are heated more uniformly so nutrients are fully released.
Its core features can be summed up in four points: simulated open-flame even heat, gentle-and-strong fire brewing, near-temperature algorithm, and a true 100°C boil. Tap to start tea-brewing or wellness slow-brewing, wait a moment, and a professional-grade tea is served.
Tea lovers: Dark, white, black, and scented tea slow-brewed at their own ideal temperatures for a mellow tea soup.
Wellness users: Lingzhi, cordyceps, dendrobium, and other precious ingredients slow-brewed for 10-30 minutes.
Home daily use: Dual water path runs purification and brewing at the same time; brewing and water dispensing never interfere.
Bewinch Product Line Overview
Bewinch is Lexy Electric's premium purification brand, currently sold in four series covering different needs:
| Series | Positioning | Representative Models | Key Features |
|---|---|---|---|
| S Series Premium Tea Master | Extraction, tea tasting, wellness, luxury | S9 Mingzhi | Simulated-flame brewing, tea & wellness, dual-path luxury |
| N Series Smart Purifier | Ideal, smart, quality, health | N9 Twilight / N7 Hermann / N5 Bard | Hydrogen/strontium water, smart touch, high flagship |
| G Series Countertop Purifier | Life, safety, steady, family | G7s Porto / G7 Heidelberg / G5 Rhine | Non-plumbed, instant hot, family practical |
| M/Q Series Mini Purifier | Portable, compact, entry | M3Pro Huyun / Q5 Hefeng / Q7 Mini | Compact body, entry price, renters |
As the inventor of countertop purifiers, Bewinch has served millions of families worldwide, with 2,600+ offline stores and 1,300+ after-sales centers nationwide.
Eight Core Selling Points
Core Technology Details
The S9 Mingzhi fully upgrades the ITB-S4.0 smart tea system, expanding tea-brewing and wellness. Adapting to each tea and brewing it the right way, it integrates tea extraction, wellness slow-brewing, and healthy drinking, giving tea and wellness lovers a professional-grade tea experience.
The S9 Mingzhi uses simulated open-flame energy-concentrating even-heating to mimic live-flame active heating, breaking through the 100°C limit. The thick-film heater (thick-film rare-earth heating module) heats the whole surface evenly with high thermal efficiency, so the tea and water heat uniformly and nutrients are fully released. Features: simulated open-flame even heat, gentle-and-strong fire brewing, near-temperature algorithm, true 100°C boil.
Bewinch's innovative flow-through automatic tea chamber fills by itself, spraying hot water from the top to steep the ingredients from above, kneading fresh nutrients into every drop. It can brew or steep, each tea at its own temperature. Structurally: top hot-water spray, automatic tea-water separation, 60°C coaster warming, and tea drops into the cup when ready.
To prevent tea leaves from spoiling the drinking experience, the S9 Mingzhi has a two-stage tea filter: a first removable metal tea basket that thoroughly strains leaves, and a second fine fixed filter that catches the small particles the first misses. The tea chamber is also removable so users can clean and maintain it themselves, ensuring every sip is clean and pure.
Using selected natural mineralizing media, raw water is first filtered into pure water, then mineralized into strontium alkaline mineral water containing strontium, calcium, magnesium, potassium, sodium, zinc, and metasilicic acid. With deep mineralization technology it produces alkaline mineral water around pH7.6 that tastes like spring water, sweet and refreshing.
The mineral ions in strontium alkaline water raise tea-polyphenol extraction by about 30%; alkaline slow-brewing also raises the release of ginsenosides and cordyceps polysaccharides by about 44%.
The S9's mineralizing alkaline filter has a theoretical service life of 6-8 months; the mineral content decreases as the filter is used, weakening mineralization. Replace promptly when the machine's life monitor reminds you.
The S9 Mingzhi uses an upgraded APQ biomimetic membrane, inspired by nature and borrowing the selective permeability of living cells to water, achieving efficient molecular screening and separation that blocks bacteria, heavy metals, and pesticide residues. Compared to traditional Bewinch RO reverse osmosis, it offers higher filtration efficiency and purification, with performance that does not easily decay over long use; the resulting small-clustered water is more readily absorbed by human cells.
R-heating instant technology uses an AI smart honeycomb heating structure, combining smart preheating, dual-path instant heating, and smart temperature sensing. Compared to traditional thick-film rare-earth instant heating, hot-water flux above 85°C rises by over 100%; with dynamic temperature sensing and smart control, it heats cold water to 98°C in 3 seconds, so no waiting even for a crowd.
Heating is affected by altitude; above 1,800m it may not reach the set temperature. Please consider this before ordering.
A built-in Helix2.0 UV lamp self-starts on a 24-hour cycle, reaching a 99.99% sterilization rate. Safe, reliable, and chemical-free, it prevents bacteria and viruses from growing in the purified tank when water sits unused, so you can drink safe water even after being away.
The 99.99% rate comes from a professional lab environment; real-world results vary with temperature, season, and placement. Clean the purified tank regularly.
Water Approval No.: (Su) Wei Shui Zi (2023) No. 3205-0041
Water Quality Report: FW221209-04
Water Efficiency Report: FW221107-20
Food-Grade Report: SZ2023120801-1C
Sterilization Report: (Huan Ji) 20230095
Accessories
The S9 Mingzhi uses three independent filters — replace whichever one reaches the end of its life. The tea chamber, tea filters, and tanks are all removable for easy care and replacement.
| Accessory / Consumable | Description | Where to Get |
|---|---|---|
| No.1 Pre-filter (M2pro/MC121) | Replace ~every 6-8 months; pre-filters large particles | Official store / service center |
| No.2 APQ2.0 Nano-Bionic Filter (R123/100G) | Replace ~every 2-3 years; core purification | Official store / service center |
| No.3 Strontium Alkaline Filter (Q2-Sr+/QC115) | Replace ~every 6-8 months; post mineralization & taste | Official store / service center |
| Removable metal tea basket | Rinse after each brew; replacement available separately | Official after-sales |
| 5L float-sensing raw tank / 2L open purified tank | Quick-release; contact after-sales to clean or replace | Official after-sales |
| Power adapter / cord | Included; use original parts if damaged | Official after-sales |
Buy original filters and accessories only from our authorized official stores, dealers, or service centers. Non-original parts carry hygiene, filtration-performance, and seal-compatibility risks that may affect water quality and void the warranty.
Specifications
Core Parameters
| Marketing Name | S9 Mingzhi |
| Factory Model | RT701M |
| Product Series | Schopenhauer Premium Tea Master Series (S-series) |
| Category | Non-plumbed countertop smart all-in-one tea purifier (purify + heat + brew) |
| Water Path | Dual path: purified water + brewing |
| Water Type | Strontium alkaline mineral water (around pH7.6), no scale inhibitors |
| Water Efficiency | Grade 1 (purified-water rate 65%, rated total purified 4,000L) |
| Tea System | ITB-S4.0 smart tea system (tea extraction / wellness slow-brew / healthy drinking) |
| Brewing Tech | Simulated open-flame even-heating (even heat, gentle-strong fire, near-temp algorithm, true 100°C boil) |
| Heating Tech | RH2.0 honeycomb instant heat + thick-film rare-earth module |
| Filtration Tech | APQ2.0 nano-bionic barrier, three independent filters |
| Sterilization | Helix2.0 UV lamp, 24h cyclic, 99.99% rate |
| Raw Tank | 5L (float-sensing) |
| Purified Tank | 2L (open type, cleanable) |
| Warming Coaster | 60°C smart warming (60±5°C, ~1h, stops when cup removed, switchable) |
| Water Dispensing | 7 temperature levels, 5 volume levels |
| Smart Presets | 9 groups (3 tea + 3 wellness slow-brew + 3 custom water) |
| Child Lock | Classic slide child lock, one-tap safety |
| Filter Reset | Spin ID smart sensor reset |
| Smart Monitor | Pur-Smart monitoring (water quality, temp, volume, filter care, eco mode, troubleshooting) |
| Rated Voltage/Freq | 220V~ 50Hz |
| Rated Power | 2200W |
| Dimensions (L×W×H) | 419mm × 235mm × 406mm |
| N.W. / G.W. | ~9.5kg / ~12.9kg |
| Purified Flow | 0.2L/min (25°C) |
| Rated Total Purified | 4,000L |
| Inlet Temp Range | 5°C-35°C (use municipal tap water) |
| Suitable For | Families of ~5-7 |
| Water Efficiency No. | 202308-12-121100-0177762198 |
| CCC Certificate No. | 2023010717593017 |
| Health License No. | (Su) Wei Shui Zi (2023) No. 3205-0041 |
Filter Information
| Stage | Filter Name (Model) | Replacement | Function |
|---|---|---|---|
| Stage 1 | M2pro Pre-filter (MC121) | ~6-8 months | Pre-filtration: sand, rust, large particles |
| Stage 2 | APQ2.0 Nano-Bionic Filter (R123/100G) | ~2-3 years | Core purification: heavy metals, pesticides, bacteria |
| Stage 3 | Q2-Sr+ Strontium Alkaline Filter (QC115) | ~6-8 months | Post mineralization: adds strontium, pH7.6 mellow water |
Filter life is not fixed; it depends on your local water quality, usage, inlet pressure, inlet temperature, and power-on time. The panel shows smart filter-replacement reminders. When the main-screen filter life drops from 100% to 0%, the unit beeps for 10 seconds at each dispense — it is time to replace.
Energy & Environment
| Water Efficiency | Grade 1, purified rate ~65%, rated total purified 4,000L |
| Rated Power | 2200W (instant heating peak, not continuous draw) |
| Rated Voltage/Freq | 220V~ 50Hz |
| Standby / Eco | Eco mode: screen dims after 5 min idle, lowering standby draw |
| Heating Efficiency | RH2.0 honeycomb heat, 3s to 98°C; hot flux above 85°C +100% vs prior thick-film; instant on-demand, no reboiling |
| Waste Water | Grade-1 unit; leftover tank water flushes filter debris (not drinking water) and can be reused for cleaning/watering |
| Eco Materials | Food-grade wetted parts, no scale inhibitors |
| Sterilization | Helix2.0 UV physical sterilization, 24h cycle, no chemicals |
Heating is affected by altitude; above 1,800m it may not reach the set temperature.
First Use
Unboxing & Package Contents
After receiving the S9 Mingzhi, check the list against your accessories and inspect for shipping damage.
| Item | Description | Qty |
|---|---|---|
| Main Unit | S9 Mingzhi (RT701M) all-in-one tea purifier | 1 |
| Raw Tank | 5L float-sensing raw tank (with lid) | 1 |
| Purified Tank | 2L open purified tank | 1 |
| Tea Chamber / Cup | Upper-cup constant-temp tea chamber (incl. removable metal basket + fine fixed filter) | 1 set |
| Filters | Stage 1/2/3 filters (pre-installed) | 1 set |
| Power Cord | 220V~ 50Hz original cord | 1 set |
| Manual / Card | User manual, warranty card | 1 each |
Unboxing check: ① inspect the unit, tanks, and cup for dents/scratches; ② verify all accessories against the list; ③ peel off protective film on the body, tanks, and cup; ④ if anything is missing or damaged, contact the store where you purchased.
Placement (Non-Plumbed)
The S9 Mingzhi is a non-plumbed countertop unit with its own raw tank — just add tap water, no water line needed:
| Placement | ① choose a well-ventilated, level, stable surface away from direct sun and heat; ② leave ventilation gaps around the unit — don't push the back/sides against a wall or stack items; ③ the surface must support ~13kg (full); ④ nearby 220V 3-prong grounded outlet, cord reaching naturally without strain. |
| Pre-Power Check | ① confirm all three filters are seated by their marks; ② fill the raw tank with municipal tap water (5°C-35°C) and seat it level; ③ confirm voltage matches the label (220V~ 50Hz) before plugging in; ④ for first use, always complete the "New-Unit Flushing Guide" below — do not drink directly. |
The S9 Mingzhi needs no under-sink piping, tee valves, or drain connection. To move it, power off and empty the tanks first.
New-Unit Flushing Guide
Before first use, flush as follows to activate filters and clean pipes. The process takes about 30-40 minutes.
Unbox, open the purified-tank lid, and air out in a cool ventilated place for 12-24 hours.
Fill the raw tank, power on to start purification, wait ~10 minutes until the water level shows 2 bars.
Place a heat-resistant container (2-3L) under the spout. Tap the top-left menu key, choose "General Settings", choose "Drain", press "Start" when prompted; the green light drains and stops automatically when done.
After purification, press "Custom Water", choose 45°C and "Continuous Flow", press "Start", wait for auto-stop.
After purification, press "Boiling Water", press "Start", wait for auto-stop.
After purification, select "Tea Brew", tap start, wait for the brew to finish, then tap "Pour Tea" — one tea-path clean is complete.
New units and filters carry a slight factory smell; always complete the flushing. The more flushing, the better the taste. Adjust airing time to the actual smell. Video: https://www.bilibili.com/video/BV1wb4y1w7Eu/
First Time Brewing Tea
1. Before the first brew, complete the "tea-path clean" step above so the brewing water path and chamber are fully soaked and clean.
2. Put the right amount of tea into the removable metal basket, place it in the chamber, and make sure the basket clicks in.
3. Brewing defaults to 500mL fill; ensure the upper-cup chamber water does not exceed the max line (max 800mL).
4. We recommend first running one empty water brew through the path before adding tea.
During brewing, filling must be stopped manually (never over the max line). Do not touch the hot base during use to avoid burns.
Daily Use
Water Dispensing
Custom Water: Tap "Custom Water" on the main screen; it defaults to 55°C continuous flow — tap "Start" to dispense. Temperature: 45, 55, 65, 75, 85, 98°C (6 levels). Volume: 100, 150, 200, 300, 500mL or continuous (6 levels).
Boiling Water (98°C): Tap "Boiling Water" on the main screen, press "Start" for 98°C hot water. RH2.0 honeycomb heats in 3 seconds — no waiting even for a crowd.
Tea Brew / Steep / Wellness Slow-Brew
Tap "Tea Brew" on the main screen; it defaults to 500mL, heats to 100°C, and runs a 2-minute brew countdown (~5 min total). When done it stops heating automatically but does not pour — tap "Pour Tea".
You can pour while heating; it stops heating after pouring. To keep heating, tap "Reheat" — it reheats to 100°C and runs a 1-minute countdown. If the tea runs low, tap "Fill" (stop manually); after stopping it automatically reheats to 100°C and runs a 2-minute countdown.
Tap "Steep" to enter the selection page; defaults to 70°C, 500mL, 2 min. Choose your temperature, volume, and time, then tap "Start Steep"; it pours automatically when done. Temperature: 65, 70, 80, 85, 90, 98°C (6 levels); time: 1, 2, 3, 4, 5 min (5 levels); volume: 200, 300, 450, 500, 600mL (5 levels). You can pause or pour mid-brew.
Tap "Wellness Slow-Brew"; defaults to dark tea, 1 min, 500mL. Ingredients: dark, white, black, scented tea, lingzhi/cordyceps, dendrobium. Tea types: slow-brew 1, 2, 3, 4, 5 min (5 levels); lingzhi/cordyceps and dendrobium: 10, 15, 20, 25, 30 min (5 levels); volume: 200, 300, 450, 500, 600mL (5 levels).
You can save 9 custom groups: 3 tea, 3 wellness slow-brew, 3 custom water. For tea, choose e.g. 65°C, 3 min, 300mL, then tap the "+" at the bottom to save. To change or delete, tap the delete icon at the top right.
The S9 adds a one-tap rinse. After enabling, it first rinses the leaves with 60°C, 100mL for 18 seconds. Choose per tea; the rinse water is not for drinking.
The cup base has a smart warming module that starts ~60°C warming (60±5°C, ~1h, stops when the cup is removed) after each brew. Turn it on/off in "General Settings". Do not touch the base during warming. The base is splash-proof, but do not disassemble and soak it; rinse or wipe to clean.
Smart & Auxiliary Functions
Tap the "三" (menu) at the top-left of the main screen to enter the auxiliary interface: General Settings, Filter Care, Troubleshooting, and After-Sales. It auto-exits after 30 seconds whether or not you are operating.
General Settings: Drain, 999 alert, lock screen (child lock), eco mode, warming-coaster on/off.
Eco Mode: In "General Settings" you can turn eco mode on/off. On, the screen dims after 5 min idle; off, it stays on.
Pur-Smart Monitor: Water-quality monitoring, temperature selection, volume adjustment, filter care, eco mode, and troubleshooting. The screen shows water quality, filter life, and low-water status in real time and reminds you as needed.
Temperature Levels & Scenarios
| Temperature | Typical Use |
|---|---|
| 45°C | Warm direct drinking, formula/rice cereal — gentle, not hot |
| 55°C | Daily warm water, honey water, instant drinks — preserves nutrition |
| 65°C | Green tea, white tea, light-oolong — avoids scalding leaves |
| 70°C | Goji wellness, scented tea, lightly fermented tea |
| 75°C | Oolong, entry black tea, pour-over coffee |
| 85°C | Coffee, more heavily fermented tea |
| 90°C | Black tea, dark tea brewing |
| 98°C | Boiling direct drink, noodles, soup, high-temp drinks |
| 100°C (brew) | Dark tea, aged white tea, lingzhi/cordyceps/dendrobium slow-brew |
Custom water supports 45/55/65/75/85/98°C and 100/150/200/300/500mL or continuous; steep temperature adds 65/70/80/85/90/98°C.
Filters & Care
Filter Structure & Life
The S9 uses three independent filters — replace whichever reaches end of life, not the whole set. Pur-Smart plans filter life by water usage, quality, and time, showing remaining life on screen.
| Stage | Replacement | Function |
|---|---|---|
| Stage 1 (M2pro pre-filter MC121) | ~6-8 months | Pre-filtration: sand, rust, large particles; adsorbs chlorine & odor |
| Stage 2 (APQ2.0 R123/100G) | ~2-3 years | Core purification: heavy metals, pesticides, bacteria; faster flow, safe water |
| Stage 3 (Q2-Sr+ strontium alkaline QC115) | ~6-8 months | Post mineralization: adds strontium, pH7.6 mellow water |
When the main-screen filter life drops from 100% to 0%, the unit beeps for 10 seconds at each dispense — it is time to replace.
Filter Replacement & Reset
When filter life ends, the screen shows 0% and beeps 10 seconds at dispense.
1. Turn the old filter from "lock" to "unlock" by the mark and pull it out; the screen shows an alert "Filter 1 detection abnormal".
2. Insert the new filter, turn from "unlock" to "lock" by the mark; a beep sounds, the screen returns to the main page, and filter life restores to 100% — done.
① If the indicator doesn't change within 30s, pull out and re-insert; repeat until auto-reset. ② Each filter chip resets only once — wait for the monitor reminder. ③ After replacing, drain cold water three times to soak the new filter. Video: https://www.bilibili.com/video/BV1DC4y167sV/
Actual life depends on power-on time after activation, local raw-water TDS, and daily dispensing. In poor-quality water or high-use situations, replacement shortens.
Non-original filters may lack hygiene assurance, filtration, and sealing, causing water-quality issues and safety risks and shortening machine life. Buy replacements only from our authorized e-commerce platforms, dealers, or official channels.
Brewing Module & Daily Cleaning
Tea chamber & filters: The chamber is removable with a double filter (removable metal basket + fine fixed filter). After each brew, remove the basket, empty leaves, rinse filters and chamber with clean water, and wipe with a soft cloth to keep the path odor-free.
Raw tank: The 5L float-sensing raw tank is quick-release; clean every 1-2 weeks. Remove, rinse the inside, wipe with a soft cloth — avoid hard brushes that scratch it. Re-seat after cleaning.
Purified tank: The built-in open 2L purified tank has an anti-clog screen and temperature sensor; open and clean it regularly. Clean every 1-2 months, rinse and wipe. Helix2.0 UV sterilizes on a 24h cycle for long-lasting inhibition.
Warming base: Splash-proof, but do not disassemble and soak. Rinse lightly or wipe to clean.
Waste Water
The S9 is Grade-1 efficiency, purified rate 65%, rated total purified 4,000L. The leftover raw-tank water is not true "waste" — it flushes debris off the filter surface and helps maintain filter life. When the machine prompts to change raw water, empty and refill before continuing.
Though not for drinking, waste water can be reused for cleaning or watering — no waste.
Cleaning & Descaling
Daily cleaning: ① Body: wipe with a soft damp cloth; no corrosive cleaners or steel wool; never immerse or hose the whole unit. ② Raw tank: remove every 1-2 weeks, rinse, wipe, avoid hard brushes. ③ Purified tank: remove the open tank (screen + sensor) every 1-2 months, clean, re-seat. ④ Tea chamber/filters: remove the basket and empty leaves after each brew, rinse the double filter and chamber. ⑤ Warming base: splash-proof but no soak; rinse/wipe only.
Pipe descaling: Over time the heater and pipes may scale due to water hardness; descale every 3-6 months (shorter in hard-water areas). ① Use Bewinch official descaler, mix per instructions into the raw tank. ② Run one purification + hot cycle so descaler flows through the heater and tea path. ③ Soak the required time, then drain all descaler. ④ Repeat purify-and-drain 2-3 times with clean water until taste/odor is gone before drinking.
Do not use strong acid/alkali or non-food-grade descalers; do not drink the hot water produced during descaling. If unsure of the descaling schedule or method, contact the store where you purchased for guidance.
FAQ
Tea Brew / Steep Questions
This is by design. After tapping "Tea Brew", it defaults to 500mL, heats to 100°C, and runs a 2-minute brew countdown. When done it stops heating automatically but does not pour — tap "Pour Tea" to drop the soup into your cup, so you control the timing.
Steep: low-temperature extraction (65-98°C, 1-5 min), pours automatically when done; suited to delicate green/scented teas.
Brew: true 100°C boiling (default 500mL, 2 min), pour manually after; suited to pu-erh/dark teas that need high heat and long brewing.
Wellness Slow-Brew: concentrated slow extraction for dark/white/black/scented tea (1-5 min) and lingzhi-cordyceps/dendrobium (10-30 min), for precious wellness ingredients.
The S9 filters strontium alkaline mineral water (around pH7.6) with strontium, calcium, magnesium, potassium, and more. Brewing with pure water tastes flat, while the mineral ions in strontium alkaline water raise polyphenol extraction by about 30%; alkaline slow-brewing also raises ginsenoside/cordyceps-polysaccharide release by about 44%, for a mellower soup and better nutrient release.
When enabled, it first rinses the leaves with 60°C, 100mL for 18 seconds to wash off surface dust. Choose per tea; the rinse water is not for drinking.
Water Quality Questions
White foam is normal — it is fine air bubbles that disappear at rest; safe to drink. During purification, pressure pushes water through the membrane and some air dissolves; it comes out as fine bubbles when pressure releases. As hot water cools, air solubility drops and bubbles appear.
The S9 produces strontium alkaline mineral water: raw water is first filtered to pure water, then mineralized by the Stage-3 Q2-Sr+ filter into water with strontium, calcium, magnesium, potassium, sodium, zinc, and metasilicic acid, around pH7.6. Strontium is an essential trace element that supports bones bidirectionally and helps immunity; alkaline water better extracts tea polyphenols.
Countertop purifiers are complex to make, so Bewinch runs 100% performance and water-safety checks before shipping. After testing, the water path is cleaned and test filters replaced with new ones; small water marks may remain in the pump and valves — normal. Just flush per the guide and use.
Operation Questions
The S9 uses a classic slide child lock, turned on/off in "General Settings - Lock Screen (Child Lock)". When on, slide to unlock before use, preventing pets/children from accidentally dispensing water or getting burned.
You can save 9 groups: 3 tea, 3 wellness slow-brew, 3 custom water. For tea, choose temp/time/volume, then tap "+" at the bottom to save. To change or delete, tap the delete icon; saved presets are one-tap recall.
This is normal eco mode. With eco on, the screen dims after 5 idle minutes to save energy; turn eco off in General Settings to keep it lit.
Filter Questions
The S9 has three filters: Stage-1 composite and Stage-3 strontium alkaline every 6-8 months; Stage-2 RO membrane every 2-3 years. Actual life depends on power-on time, local raw TDS, and daily dispensing; the machine reminds you — follow the screen.
Not replacing on time lowers filtration, worsens taste, and in serious cases may cause secondary contamination or clog the booster pump.
When life ends, the screen shows 0% and beeps 10s at dispense. Turn the old filter lock→unlock and pull it out; insert the new one and turn back to lock; a beep and return to the main page means reset is done. If the screen doesn't change in 30s, re-seat the filter. Each chip resets once — wait for the system reminder before replacing.
Unopened filters keep for 5 years; store in a cool dry place. Slight bulging of the outer bag is normal — units are filled with protective gas and heat-sealed for inspection at the factory. As long as the bag is intact and clean, it is safe to use.
After-Sales & Service
The S9 enjoys a 4-year long warranty: years 1-2 offer "replacement-only" — quality issues are swapped for a new unit directly; years 3-4 offer nationwide warranty, with free repair for non-human-caused defects. For support, contact the store where you purchased.
Yes, a 30-day no-reason return applies, provided the unit has not been connected to water, powered on, or installed, and accessories and packaging are intact. Units already connected to water or used cannot be returned without reason, due to water hygiene.
The S9 is a non-plumbed countertop unit: just place it steadily, add tap water, and use — no water line needed. If you'd like a first on-site setup or filter-replacement guidance, book the first free on-site service via the Bewinch mini-program, or contact the store where you purchased.
Brewing
Place the cleaned pot on the unit; ensure the pot bottom is dry before placing. In high-altitude areas, we recommend running a boiling-point check first. The system stops heating automatically past the heating or warming time; press "Reheat" to restart.
① After the pot cools, hold the handle with one hand and the inner lid with the other, lifting upward. ② Grip the lid and inner lid, turn counterclockwise to unlock, then lift out. ③ Remove the metal basket downward. Wash parts with warm water; never immerse the pot body. To descale: add white vinegar and rest 1 hour, or add 6.5g citric acid/baking soda with boiling water and rest 15 minutes, empty, then rinse 5-6 times.
When raw TDS hits the 999 peak, a "change raw water" icon pops up. Long-press "Pour Tea/Stop" for 5s to mute/restore the 999 alert; touch any key to exit. Even with the alert off, we still recommend changing the raw water promptly.
Filters & Reset
The G3 series uses NFC reset: long-press the filter-reset key 5s, then hold the new filter's anti-counterfeit tag near the NFC zone on the right side of the unit; a beep completes it. New N/Q-series units auto-reset by chip — the indicator returns to full after screwing in. Each filter chip resets only once.
Filters keep for five years; leave the bag sealed and store in a cool place — safe to stock up.
Use & Care
The S9 uses simulated open-flame even heat and true-100°C brew-immersion; it reaches a rolling boil during tea brewing. Daily direct-dispense water is RO purified water meeting national direct-drink standards. In the sealed heating structure, ambient-level heating is usually held above 90°C and below 100°C to protect the pipes.
Empty the leftover raw water and refill with municipal tap water; power on and drain the internal water; let the purified tank fill, then drain; repeat 3 times.
Clean every 2-3 months: remove the raw tank, open the top cover, long-press "Dispense/Stop" 5s to drain, wipe the inside with a lint-free cloth, re-seat the raw tank, fill, then drain 2-3 more times.
