Bewinch S5 Fusheng RT508M
Simplifying the complex while preserving tradition. The Bewinch S5 Fusheng carries the ITB-S3.0 light tea system with an integrated dual water path and smart steeping control. RO2.0S filtration produces strontium mineral water; positive-pressure constant-temperature extraction drives micro-pressure to release tea polyphenols and nutrients. The G-radar2.0 tea-light interface and flow-through panoramic tea chamber deliver a master-level, lifelike brew that releases the tea's original character — designed for those who understand tea.
Product Overview
Suitable Households & Scenarios
The S5 Fusheng is the light-tea wellness model of Bewinch's S tea series, carrying the ITB-S3.0 light tea system — "understands tea, and understands light wellness." Compared with the flagship brewer S9 Mingzhi, the S5 suits daily steeping and light wellness, suiting the following people:
Daily tea families: one-tap auto steeping — fill, steep, and pour in about 2 min 49 sec; no need to watch the pot.
Light wellness users: strontium mineral water for herbal/wellness teas; positive-pressure constant-temp extraction releases nutrients.
Living room / study / office: champagne-gold body with G-radar2.0 tea light, good looks, quiet running (SNT noise reduction).
Families with babies: hidden child lock disables keys and the warming zone, preventing accidental burns by kids or pets.
① One-tap auto brew: auto fill, constant-temp steep, auto-pour once the lower cup is detected — beginners brew great tea.
② Good water, good tea: RO2.0S first purifies then mineralizes into strontium mineral water — sweet, mellow brews.
③ Non-plumbed, plug-and-play: 5L raw tank; just add water and power on — no under-sink piping.
④ Great value: three independent filters, Spin sensor replacement, 2-year nationwide warranty (incl. 1-year replacement-only).
Brand Background
Bewinch is the premium water purification brand of Lexy Electric Co., Ltd. (SSE-listed), applying Lexy's award-winning design philosophy and advanced manufacturing and R&D capabilities.
Bewinch has built a global R&D center with nearly 1,000 engineers and designers, a doctoral workstation, and a CNAS-accredited national laboratory, holding nearly 50 authorized water-purification patents. It operates 2,600+ retail stores and 1,300+ after-sales centers nationwide.
In 2021, Bewinch was recognized by CCTV as a "Great Nation Brand." As the inventor of countertop purifiers, it has repeatedly ranked #1 on major e-commerce platforms.
Product Positioning
The S5 Fusheng is the light-tea wellness model of Bewinch's S tea series; marketing name S5 Fusheng, factory model JST-RT508M (marketing RT508), purification-and-extraction edition. "Life drifts like tea, calm in rising and falling" — through intelligent engineering it turns the elaborate steeping ritual into a one-tap wellness routine: fill, steep, pour, and warm are all automatic, releasing the tea's original character.
The S5 has an integrated dual-path brew design (purified water + tea extraction) with the ITB-S3.0 light tea system: one-tap steeping defaults to 98°C, ~2 min 49 sec total, 400mL standard pour; it also supports custom tea-temperature dispensing above 65°C. RO2.0S filters strontium mineral water; paired with positive-pressure constant-temp extraction, every cup is mellow and smooth.
What is Positive-Pressure Constant-Temp Extraction?
Traditional steeping relies on water naturally soaking the leaves — slow to extract, hard to control strength. The S5 uses positive-pressure constant-temp extraction: micro-pressure drives water through the tea layer quickly and into full contact with the leaves, so that in a constant-temperature environment tea polyphenols, volatile oils, and cordyceps polysaccharides are fully released — a thicker, more flavorful soup.
Its core features: micro-pressure drive, fast penetration, constant-temp extraction, full release. Tap "Steep," wait ~2 min 49 sec, and a professional cup of tea drops in automatically.
Tea lovers: one-tap steeping, each tea at its temp, mellow output — no more fussing with kettles.
Work/home: dual-path purify + brew in one unit — direct drinking and steeping at the same time.
Quality daily: strontium mineral water to drink, 60°C warming coaster, always at a pleasing temperature.
Bewinch Product Line Overview
Bewinch is Lexy Electric's premium purification brand, currently sold in four series covering different needs:
| Series | Positioning | Representative Models | Key Features |
|---|---|---|---|
| S Series Tea Luxury | Extraction, tasting, wellness, luxury | S5 Fusheng / S5c Xianyun / S9 Mingzhi | Dual-path brew, positive-pressure extraction, tea light, strontium mineral water |
| N Series Smart Purifier | Ideal, smart, quality, health | N9 Twilight / N7 Hermann / N5 Bard | Hydrogen/strontium water, smart touch, high flagship |
| G Series Countertop Purifier | Life, safety, steady, family | G7s Porto / G7 Heidelberg / G5 Rhine | Non-plumbed, instant hot, family practical |
| M/Q Series Mini Purifier | Portable, compact, entry | M3Pro Huyun / Q5 Hefeng / Q7 Mini | Compact body, entry price, renters |
As the inventor of countertop purifiers, Bewinch has served millions of families worldwide, with 2,600+ offline stores and 1,300+ after-sales centers nationwide.
Eight Core Selling Points
Core Technology Details
The S5 carries the ITB-S3.0 light tea system: integrated dual path, smart steeping. After tapping "Steep," it auto-fills, steep at constant temp, and auto-pours once the lower cup is detected — ~2 min 49 sec for 400mL. You can also first press "Temp" to choose a tea temperature of 65°C or above before steeping, to set your preferred brewing temperature.
Micro-pressure drives water through the tea layer quickly into full contact with the leaves; in a constant-temperature environment it helps release tea polyphenols, volatile oils, and cordyceps polysaccharides — a thicker, more flavorful soup.
Flow-through constant-temp chamber: auto fill valve — removable tea filter — upper/lower tea lights — constant-temp chamber — secondary tea filter — micro smart motor — 700mL fairness cup — smart warming module. Top fill sprays and steeps, automatic tea-water separation, tea drops into the cup when ready — fully visible throughout.
Upper/lower ambient lights guide each step: screw the upper cup on / close the lid = flash 3 times each; while brewing = upper light steady; while pouring = upper light flashes, lower light steady; pour complete = lower light flashes 5 times then stays on 5 min; set a cup at the spout any time = lower light stays on 1 min.
Raw water is first RO2.0S-filtered to pure water, then mineralized by the Stage-3 Q2s-Sr+ filter into strontium mineral water — a traditional spring-water quality (not alkaline), with strontium, calcium, magnesium, potassium, and sodium ions: sweet and mellow in the cup.
The Stage-3 strontium mineral filter lasts ~6-8 months; mineral content decreases with use, so replace when the machine's life monitor reminds you.
The S5 uses a RO2.0S 2nd-gen membrane with three independent filters, effectively removing heavy metals, pesticides, bacteria, and scale; the purified base water then passes through the mineralizing filter to produce strontium mineral water.
Thick-film rare-earth instant heating dispenses on demand across 7 temp levels; with SNT noise reduction, purification and heating run more quietly, not disturbing office or home.
Heating is affected by altitude; above 1,800m it may not reach the set temperature. Please consider this before ordering.
A built-in Helix2.0 UV lamp self-starts on a 24-hour cycle, preventing bacteria from growing in the purified tank when water sits unused, so you can drink safe water even after being away.
Accessories
The S5 uses three independent filters — replace whichever reaches end of life. The tea chamber, tea filters, tanks, and lower cup are all removable for easy care.
| Accessory / Consumable | Description | Where to Get |
|---|---|---|
| No.1 Pre-filter (M2s/MC122) | Replace ~every 6-8 months (bundle ~12-18 months) | Official store / service center |
| No.2 RO2.0S Filter (R108) | Replace ~every 2-3 years; core purification | Official store / service center |
| No.3 Strontium Mineral Filter (Q2s-Sr+/QC117) | Replace ~every 6-8 months; post mineralization | Official store / service center |
| Removable metal tea basket | Rinse after each brew; replacement available separately | Official after-sales |
| Lower cup (fairness cup) 700mL | Pour container with warming sensor; contact after-sales if damaged | Official after-sales |
| 5L raw tank / 1.4L purified tank | Quick-release; contact after-sales to clean or replace | Official after-sales |
| Power cord / adapter | Included; use original parts if damaged | Official after-sales |
Buy original filters and accessories only from authorized official stores, dealers, or service centers. Non-original parts carry hygiene, filtration, and sealing risks that may affect water quality and void the warranty.
Specifications
Core Parameters
| Marketing Name | S5 Fusheng |
| Factory Model | JST-RT508M (marketing RT508) |
| Product Series | S tea series (light tea wellness) |
| Category | Non-plumbed countertop purify-heat-brew all-in-one (purify + heat + extract) |
| Water Path | Dual path: purified water + tea extraction |
| Water Type | Strontium mineral water (traditional spring water, not alkaline) |
| Water Efficiency | Grade 3 |
| Tea System | ITB-S3.0 light tea system (one-tap brew / custom brew / positive-pressure extraction) |
| Heating Tech | Thick-film rare-earth instant heat, SNT noise reduction |
| Filtration Tech | RO2.0S 2nd-gen reverse osmosis, three independent filters |
| Sterilization | Helix2.0 UV long-lasting sterilization, 24h cycle |
| Rated Voltage/Freq | 220V~ 50Hz |
| Rated Power | 2200W |
| Raw Tank | 5L (settling float-sensing, classic rear) |
| Purified Tank | 1.4L |
| Upper Cup Total | 550mL |
| Lower Cup (Fairness Cup) | 700mL (max mark 625mL) |
| Standard Brew / Time | 400mL/cup, ~2 min 49 sec total |
| Dispense Temp | 7 temperature levels |
| Dispense Volume | 4 fixed levels (60 / 120 / 250 / 500mL) |
| Tea Temp Levels | 4 (custom brewing selectable at 65°C and above) |
| Warming Coaster | Defaults to 60°C for ~1h after pouring; stops when cup removed; long-press "Temp" 5s to toggle |
| Child Lock | Hidden child lock; long-press "Vol" 5s to toggle |
| Filter Reset | Spin sensor auto-reset |
| Inlet Temp Range | 5°C-35°C (municipal tap water) |
| Working Pressure | 0.4MPa-0.8MPa |
| Dimensions (W×H×D) | ~233mm × 389mm × 381mm |
| Purified Flow | 11.7L/h (25°C) |
| Rated Total Purified | 2,000L |
| Health License No. | (Su) Wei Shui Zi (2019) No. 3200-0040 |
Filter Information
| Stage | Filter Name (Model) | Replacement | Function |
|---|---|---|---|
| Stage 1 | M2s Pre-filter (MC122) | ~6-8 months (bundle ~12-18) | Pre-filtration: sand, rust, large particles; adsorbs chlorine/odor |
| Stage 2 | RO2.0S Filter (R108) | ~2-3 years | Core purification: heavy metals, pesticides, bacteria, scale |
| Stage 3 | Q2s-Sr+ Strontium Mineral Filter (QC117) | ~6-8 months | Post mineralization: adds strontium, strontium mineral water |
Actual filter life depends on power-on time, local raw-water quality, and daily dispensing; the machine reminds you. When the filter-life bar reaches 0% with a beep, it is time to replace. Choosing the bundle filter set lowers daily drinking cost.
Energy & Environment
| Water Efficiency | Grade 3, rated total purified 2,000L |
| Rated Power | 2200W (instant heating peak, not continuous draw) |
| Rated Voltage/Freq | 220V~ 50Hz |
| Standby / Eco | Eco mode (long-press "Steep" 5s): tea lights stop; screen dims after 5 min idle, lowering standby draw |
| Heating | Thick-film instant heat, on demand, no reboiling; 7 temp levels, 4 fixed volumes |
| Waste / Raw Water | Raw-tank leftover flushes filter debris (not for drinking); reusable for cleaning/watering |
| Eco Materials | Food-grade wetted parts |
| Sterilization | Helix2.0 UV physical sterilization, 24h cycle, no chemicals |
Heating is affected by altitude; above 1,800m it may not reach the set temperature.
First Use
Unboxing & Package Contents
After receiving the S5 Fusheng, check the list against your accessories and inspect for shipping damage.
| Item | Description | Qty |
|---|---|---|
| Main Unit | S5 Fusheng (RT508) purify-heat-brew unit | 1 |
| Raw Tank | 5L settling float-sensing raw tank (with lid) | 1 |
| Purified Tank | 1.4L purified tank | 1 |
| Upper Cup / Chamber | Incl. removable metal tea basket, secondary fine fixed filter, upper-cup lid | 1 set |
| Lower Cup (Fairness Cup) | 700mL pour cup (with warming sensor) | 1 |
| Filters | Stage 1/2/3 (pre-installed) | 1 set |
| Power Cord | 220V~ 50Hz original cord | 1 |
| Manual / Card | User manual, warranty card | 1 each |
Unboxing check: ① inspect the unit, cups, and tanks for dents/scratches; ② verify all accessories; ③ peel off protective film; ④ if anything is missing or damaged, contact the store where you purchased.
Placement (Non-Plumbed)
The S5 is a non-plumbed countertop unit with its own raw tank — just add tap water. Note:
| Placement | ① well-ventilated, level, stable surface away from sun/heat; ② leave ventilation gaps, back not against a wall; ③ surface supports full-tank weight; ④ nearby 220V grounded outlet, cord reaching naturally. |
| Pre-Power Check | ① confirm all three filters seated; ② fill raw tank with tap water (5-35°C) and seat it; ③ confirm voltage matches the label (220V~ 50Hz); ④ complete the "New-Unit Flushing Guide" below before first use. |
The S5 needs no under-sink piping, tee valves, or drain connection. To move it, power off and empty the tanks first.
New-Unit Flushing Guide
Before first use, flush as follows to activate filters and clean pipes. Takes about 30-40 minutes.
Unbox, open the purified-tank lid, and air out in a cool ventilated place for 12-24 hours.
Fill the raw tank, power on to purify, wait ~10 minutes until the water light goes out.
Place a heat-resistant container >3.5L under the spout; long-press "Dispense/Stop" ~5s; the green light drains and stops automatically.
After purification, tap "Temp", choose 45°C, press "Dispense/Stop", wait for auto-stop.
After purification, tap "Temp", choose 98°C, press "Dispense/Stop", wait for auto-stop.
After purification, tap "Steep"; it fills and brews, pours automatically when done; empty the hot water from the lower cup — clean is complete.
New units/filters may carry a slight factory smell; always complete flushing — the more, the better the taste. Video: https://www.bilibili.com/video/BV1TD421K77R
First Time Steeping
1. Before first brew, complete the "tea-path clean" above so the extraction path and chamber are fully soaked and clean.
2. Put the right amount of tea into the removable metal basket, place it in the upper chamber, and make sure the basket clicks in.
3. Wait until the "Purifying, please wait" icon disappears and the Steep key lights, then tap "Steep".
4. Before brewing, confirm the upper cup is screwed on and the lid is closed, or the unit prompts "screw the upper cup on" / "close the lid" and won't brew.
5. Before pouring, place the lower cup at the left spout, or the unit won't auto-pour and shows "please take tea".
Do not touch the hot base or cup during brewing/warming to avoid burns; never fill past the max line.
Daily Use
Water Dispensing
Temp-adjusted dispensing: Tap "Temp" to choose your water temp (7 levels), then press "Dispense/Stop" to start; tap again to stop. Four fixed volumes: 60 / 120 / 250 / 500mL.
Hot-water note: Set the target temperature first, then press dispense. If the purified tank is at minimum level, wait until it re-purifies to a high level before taking hot water.
Steeping / Brewing
When the "purifying" icon disappears and the Steep key lights, tap "Steep" to brew — defaults to 98°C, ~2 min 49 sec, 400mL. Flow: fill (~55s, upper light steady) → brew (~1'19", upper light steady, % shown) → pour (~35s, upper light flashes, lower light steady) → pour complete (lower light flashes 5x then steady) → warm 1h.
First press "Temp" to choose 65°C or above, then press "Steep" to brew at your preferred temperature. Custom brewing has no volume choice; it pours by the standard flow.
During pouring, tap "Pour/Stop" — the screen shows "pause pouring" and the spout stops; tap again to continue. If after brewing the lower cup isn't detected, the screen shows "please take tea" — place the lower cup at the left spout and tap "Pour/Stop" to collect.
Screw the upper cup on: upper light flashes 3x. Close the lid: upper light flashes 3x. While brewing: upper light steady. While pouring: upper light flashes, lower light steady. Pour complete: lower light flashes 5x then stays on 5 min (off once the cup is taken). Set a cup at the spout any time: lower light stays on 1 min.
After pouring it defaults to ~60°C warming for 1h; the main screen shows the warming icon. Remove the lower cup and warming stops automatically. Within 1h after pouring, setting the lower cup back on the warming zone resumes (continues timing, doesn't restart the hour). Long-press "Temp" 5s to turn warming off/on; warming-only without brewing has no effect.
Smart & Auxiliary Functions
Hidden Child Lock: Long-press "Vol" 5s to toggle. When on, the screen shows "child lock on", other keys lock, and the warming zone stops — preventing kids/pets from accidental touches. It defaults off after first power-on and after a power cycle.
Eco Mode: Long-press "Steep" 5s to toggle. When on, upper/lower tea lights stop and the screen dims after 5 idle minutes. In normal mode the screen dims after 5 idle minutes.
999 Alert: The buzzer alarms when raw TDS reaches 999. Touch any key to exit the alarm screen; if local water is hard and can't be improved, long-press "Pour Tea/Stop" 5s to mute (long-press again to restore; only available when raw TDS reads 999). If you don't mute and don't change to compliant raw water, it alarms again on the next purification.
Temperature Levels & Scenarios
| Temperature | Typical Use |
|---|---|
| 45°C | Warm direct drinking, formula/rice cereal — gentle, not hot |
| 55°C | Daily warm water, honey water, instant drinks |
| 65°C | Green tea, white tea, light-oolong — avoid scalding leaves |
| 75°C | Oolong, herbal tea, lightly fermented tea |
| 85°C | Black tea, pour-over coffee |
| 98°C (default brew) | Black/dark tea, high-temp brews, boiling direct drinking |
Dispensing supports 4 fixed volumes (60/120/250/500mL); brewing defaults to 98°C, ~2 min 49 sec for 400mL, or press "Temp" first to choose 65°C+ then brew.
Filters & Care
Filter Structure & Life
The S5 uses three independent filters — replace whichever reaches end of life, not the whole set. The machine monitors by water usage, quality, and power-on time, showing remaining life on screen.
| Stage | Replacement | Function |
|---|---|---|
| Stage 1 (M2s pre-filter MC122) | ~6-8 months (bundle ~12-18) | Pre-filtration: sand, rust, large particles; adsorbs chlorine/odor |
| Stage 2 (RO2.0S R108) | ~2-3 years | Core purification: heavy metals, pesticides, bacteria, scale |
| Stage 3 (Q2s-Sr+ strontium QC117) | ~6-8 months | Post mineralization: adds strontium, strontium mineral water |
When the filter-life bar reaches 0% with a beep, it is time to replace.
Filter Replacement & Reset
When the life bar hits 0% with a beep, replace the filter.
1. Turn the old filter lock→unlock by the mark and pull it out; within 30s the screen shows "L01 Filter 1 detection abnormal" (L02 for filter 2, L03 for filter 3) and beeps.
2. Insert the new filter, turn unlock→lock by the mark; "L01" disappears with a beep and the life bar returns to 100% — done.
① If the indicator doesn't change in 30s, pull out and re-insert; don't turn the filter during chip recognition. ② Each chip resets once — wait for the system reminder. ③ After replacing, drain cold water 3 times to soak. Video: https://www.bilibili.com/video/BV1fx4y1q7Xd
Actual life depends on power-on time after activation, local water quality, and dispensing; it shortens in poor-quality or high-use situations — follow the screen. Non-original filters may lack hygiene assurance, filtration, and sealing, causing water issues and shortening machine life. Buy from authorized channels.
Daily Cleaning
Tea chamber & filters: The upper chamber is removable with a double filter (metal basket + fine fixed filter). After each brew, remove the basket, empty leaves, rinse filters and chamber, wipe soft — keep the path odor-free.
Raw tank: The 5L settling float-sensing tank is quick-release; clean every 1-2 weeks. Rinse inside, wipe soft, avoid hard brushes.
Purified tank: The 1.4L purified tank; clean every 1-2 months, rinse and wipe. Helix2.0 UV sterilizes on a 24h cycle.
Warming base: Splash-proof, but do not disassemble and soak; rinse/wipe to clean.
Waste Water
The S5 is Grade-3 efficiency. The leftover raw-tank water is not true "waste" — it flushes debris off the filters and helps maintain filter life. When the machine prompts a water change, empty and refill. The discarded raw water isn't for drinking, but can be reused for cleaning or watering — no waste.
Cleaning & Descaling
Daily cleaning: ① Body: soft damp cloth; no corrosive cleaners/steel wool; don't immerse. ② Raw tank: remove every 1-2 weeks, rinse, wipe. ③ Purified tank: remove every 1-2 months, clean, re-seat. ④ Tea chamber/filters: remove the basket and empty leaves after each brew, rinse. ⑤ Warming base: splash-proof, no soak; rinse/wipe.
Pipe descaling: Over time the heater/pipes may scale; descale every 3-6 months (shorter in hard-water areas). ① Use Bewinch official descaler, mix per instructions into the raw tank. ② Run one purification + hot cycle so descaler flows through. ③ Soak, then drain all descaler. ④ Repeat purify-and-drain 2-3 times until taste/odor is gone.
Do not use strong acid/alkali or non-food-grade descalers; do not drink hot water produced during descaling. If unsure, contact the store where you purchased.
FAQ
Tea Brew / Extraction Questions
Check in this order: ① the unit must finish purification first — wait until the "purifying, please wait" icon disappears and the Steep key lights. ② confirm the upper cup is screwed on and the lid closed, or it prompts "screw the upper cup on" / "close the lid". ③ place the lower cup at the left spout before pouring, or it won't auto-pour and shows "please take tea"; once placed, tap "Pour/Stop" to collect.
One-tap: after purification, tap "Steep" directly — defaults to 98°C, ~2 min 49 sec, 400mL; auto fill, steep, pour. Custom: first press "Temp" to choose 65°C+, then press "Steep" to brew at your preferred temperature (no separate volume choice).
The S5 filters strontium mineral water whose strontium, calcium, magnesium, and potassium ions help release tea polyphenols; positive-pressure constant-temp extraction drives water through the tea layer quickly into full contact with the leaves, helping release polyphenols and volatile oils — for a mellower, more flavorful soup.
Yes. During pouring, tap "Pour/Stop" — the screen shows "pause pouring" and the spout stops; tap again to continue collecting.
Water Quality Questions
The S5 produces strontium mineral water, a traditional spring-water quality — not alkaline. Raw water is RO2.0S-filtered to pure water, then the Stage-3 Q2s-Sr+ filter adds strontium, calcium, magnesium, and potassium ions: sweet and mellow. If you want alkaline water, see the S9 Mingzhi.
White foam is normal — fine air bubbles that disappear at rest; safe to drink. During purification, pressure pushes water through the membrane and some air dissolves; it comes out as fine bubbles when pressure releases.
Bewinch runs 100% performance and water-safety checks before shipping; small water marks may remain in the pump and valves — normal. New units/filters may carry a slight smell; flush fully per the guide before use.
Operation Questions
The S5 has a hidden child lock: long-press "Vol" 5s to toggle. When on, the screen shows "child lock on", other keys lock, and the warming zone stops. It defaults off after first power-on and after a power cycle.
Warming: defaults to 60°C for 1h after pouring; long-press "Temp" 5s to turn off/on. Tea lights: long-press "Steep" 5s to enter eco mode — upper/lower lights stop and the screen dims after 5 idle minutes.
This is eco design: in normal mode the screen dims after 5 idle minutes; in eco mode it goes dark after 5 idle minutes. To keep it lit, long-press "Steep" 5s to turn off eco mode.
Filter Questions
Stage-1 M2s pre-filter and Stage-3 Q2s-Sr+ strontium filter ~every 6-8 months (bundle Stage-1 ~12-18 months); Stage-2 RO2.0S membrane ~every 2-3 years. Actual life depends on power-on time, raw-water quality, and daily dispensing — follow the screen.
Not replacing on time lowers filtration, worsens taste, and may cause secondary contamination. The bundle set lowers daily drinking cost.
Within 30s of pulling out the old filter, the screen shows the matching "L01/L02/L03 detection abnormal"; insert the new filter, turn unlock→lock by the mark; a beep and the bar returning to 100% means reset is done. If no change in 30s, re-seat; each chip resets once; drain cold water 3 times after changing.
Store unopened filters in a cool dry place. Slight bulging of the outer bag is normal — units are gas-filled and heat-sealed for inspection; as long as the bag is intact and clean, it's safe.
After-Sales & Service
The S5 enjoys a 2-year nationwide warranty, incl. 1-year replacement-only: non-human quality issues in the warranty period can be swapped for a new unit. For support, contact the store where you purchased.
Yes, a 30-day no-reason return applies (Bewinch official direct-store S/N-series policy). Units already connected to water or used cannot be returned without reason, due to water hygiene.
The S5 is a non-plumbed countertop unit: place it steadily, add tap water, and use — no water line. If you'd like a first on-site setup or filter-guidance, book via the Bewinch mini-program, or contact the store where you purchased.
Brewing & Interaction
Place the cleaned pot on the unit; ensure the pot bottom is dry. At altitude, run a boiling-point check first. The system stops heating automatically past the heating/warming time; press "Reheat" to restart. When cool, remove the inner lid, pot lid, and tea basket and wash with warm water; never immerse the pot body. To descale: white vinegar rest 1h, or citric acid rest 15 min, then rinse 5-6 times.
When raw TDS hits the 999 peak, a "change raw water" icon pops up. Long-press "Pour Tea/Stop" 5s to mute/restore; touch any key to exit. Even with the alert off, we still recommend changing the raw water promptly.
The tea-light cues and warming state can be turned off via their keys; for a long dark screen, use the eco/dim mode. Refer to the unit's manual for exact keys; avoid long empty warming.
Filters & Reset
Filters keep for five years; leave the bag sealed and store in a cool place.
Use & Care
In the sealed heating structure, ambient-level heating is usually held above 90°C and below 100°C to protect the pipes; the tea-brew function achieves high-temp brew-immersion. The RO purified water meets national direct-drink standards and is safe to drink without boiling.
Empty the leftover raw water and refill with tap water; power on and drain the internal water; let the purified tank fill, then drain; repeat 3 times.
Every 2-3 months: remove the raw tank, open the top cover, long-press "Dispense/Stop" 5s to drain, wipe the inside with a lint-free cloth, re-seat the raw tank, fill, then drain 2-3 more times.
